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Logitech

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 89 TOTAL REVIEWS
  • $14.3K CLAIMED LOSSES
  • $265 AVERAGE LOSS
1.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Mike and sunshine in the customer care 2
  • Awesome products 1
  • Gamer mouse 1
  • Product itself 1
  • Trackball m570 1

Customers don't like

  • Lousy after purchase service3
  • Customer service2
  • Lack of support2
  • Treatment by customer service2
  • Website customer service - an endless loop of no support1
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Staples

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 729 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $641 AVERAGE LOSS
1.6
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Helpful manager 3
  • Customer service reps 3
  • Friendliness of the cashiers 2
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Poor customer service5
  • Incompetence of staff3
  • Incompetence that cost me money3
  • Misrepresentations in listing3
  • Unable to provide adequate solution with their mistakes3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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