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Logitech

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 89 TOTAL REVIEWS
  • $14.3K CLAIMED LOSSES
  • $265 AVERAGE LOSS
1.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Mike and sunshine in the customer care 2
  • Awesome products 1
  • Gamer mouse 1
  • Product itself 1
  • Trackball m570 1

Customers don't like

  • Lousy after purchase service3
  • Customer service2
  • Lack of support2
  • Treatment by customer service2
  • Website customer service - an endless loop of no support1
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Otterbox

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 196 TOTAL REVIEWS
  • $4.7K CLAIMED LOSSES
  • $132 AVERAGE LOSS
2.0
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Size and color 2
  • I like their site 2
  • Old stuff 1
  • Warranty 1
  • Quality of product 1

Customers don't like

  • Shipping sucks3
  • Maybe it is lifetime but went from no charges to charges3
  • Extranious charges2
  • Product issues2
  • Product and customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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