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Logitech

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 96 TOTAL REVIEWS
  • $14.9K CLAIMED LOSSES
  • $262 AVERAGE LOSS
1.7
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Mike and sunshine in the customer care 2
  • Trackball m570 1
  • Then hour or so of my life i will never get back again 1
  • Sound quality and slim keyboard 1
  • Professionalism of representatives 1

Customers don't like

  • Lousy after purchase service3
  • Customer service3
  • Treatment by customer service2
  • Time it took to resolve an issue2
  • Ordering process2
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Microsoft

Software
  • 5 ISSUES RESOLVED
  • 280 TOTAL REVIEWS
  • $53K CLAIMED LOSSES
  • $576 AVERAGE LOSS
1.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Windows version 7 3
  • Windows up to version 7 1
  • Werst ever 1
  • Used by many people 1
  • That they saved my bacon 1

Customers don't like

  • Series of many service shut outs4
  • Rippoff4
  • Poor service4
  • Lack of understanding4
  • Customer service and the jumping through hoops4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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