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Logitech

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $14.2K CLAIMED LOSSES
  • $278 AVERAGE LOSS
1.9
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Mike and sunshine in the customer care 2
  • Awesome products 1
  • Gamer mouse 1
  • Product itself 1
  • Trackball m570 1

Customers don't like

  • Lousy after purchase service3
  • Lack of support2
  • Treatment by customer service2
  • Time taking to replace keyboard under warranty1
  • Website customer service - an endless loop of no support1
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Microsoft

Software
  • 4 ISSUES RESOLVED
  • 262 TOTAL REVIEWS
  • $52.5K CLAIMED LOSSES
  • $596 AVERAGE LOSS
1.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Windows version 7 3
  • Surface when it actually worked 1
  • Tablet when it worked 1
  • Used by many people 1
  • Windows up to version 7 1

Customers don't like

  • Lack of understanding4
  • Series of many service shut outs4
  • Poor service4
  • Rippoff4
  • Customer service and the jumping through hoops3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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