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Loft

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 118 TOTAL REVIEWS
  • $3.9K CLAIMED LOSSES
  • $121 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Clothes 2
  • Quality 1
  • Pricing 1
  • Have great clothes 1
  • Customer relations phone support 1

Customers don't like

  • Customer service2
  • Clothes and poor customer service2
  • Would not cancel order for items undelivered1
  • Vanity sizes1
  • Shipping1
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 759 TOTAL REVIEWS
  • $33.7K CLAIMED LOSSES
  • $181 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Variety of products 13
  • Website 6
  • How their website looked 6
  • That they have new items daily 5
  • Prices 5

Customers don't like

  • Long shipping time13
  • Misinformation9
  • Exchange policy9
  • Customer service5
  • Poor quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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