PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Westlake Financial Services and Lobel Financial as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Westlake Financial Services
Lobel Financial

Westlake Financial Services and Lobel Financial Overview

Total reviews
520
132
Company responses
0
0
Issues resolved
1
0

Westlake Financial Services was first mentioned on PissedConsumer on Feb 7, 2008 and since then this brand received 520 reviews. It is 388 reviews more than Lobel Financial received since Oct 21, 2009.

Westlake Financial Services and Lobel Financial Consumer Ratings

Rank
327 out of 2597 in Financial Services category
297 out of 2597 in Financial Services category
Product or Service Quality
214 in category
204 in category
Website
268 in category
278 in category
Interest Rate
179 in category
187 in category

According to consumer ratings and reviews, Lobel Financial ranks 30 points higher in the Financial Services category than Westlake Financial Services. People gave Westlake Financial Services 1.3 stars for Product or Service Quality criterion in Financial Services category and it is 344 points higher than the worst rated brand in this category. At the same time, Lobel Financial was rated 1.3 stars for Product or Service Quality criterion in this category and it is 354 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Lobel Financial has a higher rating than Lobel Financial. Regarding Interest Rate criterion, consumers gave Westlake Financial Services 1.2 stars and it is 68% greater than other in category. Lobel Financial however was rated 1.2 stars and it is 66% greater than other in category.

Westlake Financial Services and Lobel Financial Rating Details

Product or Service Quality
1.3 (108 reviews)
1.3 (46 reviews)
Reviewer's quote

The impression I have of Westlake financial Service customer service, is that they are always on the defensive and never have a position of customer support, until the representative cut my call. They are not friendly and asked to speak with a supervisor and there is no supervisor operating at...

PissedConsumer1677172

I never have had such a horrible experience with a finance company in my life and I have had many, do not under any circumstances go through LOBEL they are the worse!!!! they never sent me the payment book, I had to call them, I have provided the with proof of insurance ,they said they show no...

Maria V
Website
1.4 (108 reviews)
1.4 (46 reviews)
Reviewer's quote

I made a payment via their website (have confirmation #). after 2 business days, no payment showing it was processed. called Westlake and gave the non English speaking guy the confirmation number...

Jeffifer

IN OR AROUND DECEMBER 2012 MY DAUGHTER WENT TO A CAR LOT IN VALLEJO,CA TO GET A CAR THEY GAVE IT TO HER HOWEVER THEY SAID SHE NEEDED A CO SIGNER. I WAS HER COSIGNER... WHEN WE PURCHASED THE CAR WE DID SO WITH THE AGREEMENT WITH THE OWNER OF THE CAR LOT, THAT WE WOULD DO IN HOUSE FINANCING..... HE...

RENETTA S
Interest Rate
1.2 (108 reviews)
1.2 (41 reviews)
Reviewer's quote

Knowing they were a sub-prime lender and realizing that my situation required such a lender, I had/have no problem with the usurious interest rates they charge. It is a free market. My issue is that they have STOLEN my 2011 F250 King Ranch from the Wrecker yard where it was towed following an...

Phillip J

In September 2019, my husband planned to purchase a pickup from a local car lot. They used Lobel Financial to finance the pickup. My husband signed the contract and we turned in a ford escort and $1000 cash for a down payment. Now remember, the contract was SIGNED. and stamped APPROVED. A few days...

William L

Westlake Financial Services and Lobel Financial Pros and Cons

Pros
  • I dont
  • How they help me when i needed it
  • Gave me an auto loan
  • Never had a good experirnce communicating lobel customer service
  • Loans
  • How easily they give out loans
Cons
  • Unwilling to help customers
  • Horrible customer service
  • Shady business practices
  • Very rude
  • Customer service
  • Rudeness of staff

Westlake Financial Services and Lobel Financial Most Positive Reviews

Top rated reviews
5

Westlake is working on financing me 2nd auto loan. In the name of Jesus thank you for a blessing again with them. My...

5

I recently had an issue with my car loan and was receiving wrong information for about a month. Maggie from the Ontario...

Westlake Financial Services and Lobel Financial Most Critical Reviews

Lowest rated reviews
1

This Emma girl from Westlake had my vehicle repoed (payments were n time) they needed a paper mailed over, n I dint...

1

There not understanding at all..im calling better business Burrell on them I needed to skip a payment and added it to...

Westlake Financial Services and Lobel Financial Latest Reviews

Recent published reviews
1.4

If it was possible, I would rate Westlake in the negative!
Not only did this institution fail miserably to close the sale...

Read all 520 reviews
1

In September 2019, my husband planned to purchase a pickup from a local car lot. They used Lobel Financial to finance th...

Read all 132 reviews

Westlake Financial Services and Lobel Financial Products and Services

Most reviewed product and services
  • Westlake Financial Services Loan (181 reviews)
  • Westlake Financial Services Auto Loan (47 reviews)
  • Westlake Financial Services Customer Care (29 reviews)
  • Lobel Financial Auto Loan (21 reviews)
  • Lobel Financial Loan (18 reviews)
  • Lobel Financial Customer Care (14 reviews)