PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lobel Financial and Westlake Financial Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lobel Financial
Westlake Financial Services

Lobel Financial and Westlake Financial Services Overview

Total reviews
132
520
Company responses
0
0
Issues resolved
0
1

Westlake Financial Services was first mentioned on PissedConsumer on Feb 7, 2008 and since then this brand received 520 reviews. It is 388 reviews more than Lobel Financial received since Oct 21, 2009.

Lobel Financial and Westlake Financial Services Consumer Ratings

Rank
297 out of 2597 in Financial Services category
327 out of 2597 in Financial Services category
Website
279 in category
269 in category
Product or Service Quality
205 in category
215 in category
Additional Fees
174 in category
170 in category

According to consumer ratings and reviews, Lobel Financial ranks 30 points higher in the Financial Services category than Westlake Financial Services. People gave Lobel Financial 1.4 stars for Website criterion in Financial Services category and it is 342 points higher than the worst rated brand in this category. At the same time, Westlake Financial Services was rated 1.4 stars for Website criterion in this category and it is 352 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Westlake Financial Services has a higher rating than Westlake Financial Services. Regarding Additional Fees criterion, consumers gave Lobel Financial 1.3 stars and it is 72% greater than other in category. Westlake Financial Services however was rated 1.3 stars and it is 73% greater than other in category.

Lobel Financial and Westlake Financial Services Rating Details

Website
1.4 (46 reviews)
1.4 (108 reviews)
Reviewer's quote

IN OR AROUND DECEMBER 2012 MY DAUGHTER WENT TO A CAR LOT IN VALLEJO,CA TO GET A CAR THEY GAVE IT TO HER HOWEVER THEY SAID SHE NEEDED A CO SIGNER. I WAS HER COSIGNER... WHEN WE PURCHASED THE CAR WE DID SO WITH THE AGREEMENT WITH THE OWNER OF THE CAR LOT, THAT WE WOULD DO IN HOUSE FINANCING..... HE...

RENETTA S

I made a payment via their website (have confirmation #). after 2 business days, no payment showing it was processed. called Westlake and gave the non English speaking guy the confirmation number...

Jeffifer
Product or Service Quality
1.3 (46 reviews)
1.3 (108 reviews)
Reviewer's quote

I never have had such a horrible experience with a finance company in my life and I have had many, do not under any circumstances go through LOBEL they are the worse!!!! they never sent me the payment book, I had to call them, I have provided the with proof of insurance ,they said they show no...

Maria V

The impression I have of Westlake financial Service customer service, is that they are always on the defensive and never have a position of customer support, until the representative cut my call. They are not friendly and asked to speak with a supervisor and there is no supervisor operating at...

PissedConsumer1677172
Additional Fees
1.3 (45 reviews)
1.3 (102 reviews)
Reviewer's quote

In September 2019, my husband planned to purchase a pickup from a local car lot. They used Lobel Financial to finance the pickup. My husband signed the contract and we turned in a ford escort and $1000 cash for a down payment. Now remember, the contract was SIGNED. and stamped APPROVED. A few days...

William L

They told me if I could pay an additional $140. 00 towards my behind $530. 00 a month payment, they would take off the $300...

Bora

Lobel Financial and Westlake Financial Services Pros and Cons

Pros
  • Never had a good experirnce communicating lobel customer service
  • Loans
  • How easily they give out loans
  • I dont
  • How they help me when i needed it
  • Gave me an auto loan
Cons
  • Very rude
  • Customer service
  • Rudeness of staff
  • Unwilling to help customers
  • Horrible customer service
  • Shady business practices

Lobel Financial and Westlake Financial Services Most Positive Reviews

Top rated reviews
5

I recently had an issue with my car loan and was receiving wrong information for about a month. Maggie from the Ontario...

5

Westlake is working on financing me 2nd auto loan. In the name of Jesus thank you for a blessing again with them. My...

Lobel Financial and Westlake Financial Services Most Critical Reviews

Lowest rated reviews
1

There not understanding at all..im calling better business Burrell on them I needed to skip a payment and added it to...

1

This Emma girl from Westlake had my vehicle repoed (payments were n time) they needed a paper mailed over, n I dint...

Lobel Financial and Westlake Financial Services Latest Reviews

Recent published reviews
1

In September 2019, my husband planned to purchase a pickup from a local car lot. They used Lobel Financial to finance th...

Read all 132 reviews
1.4

If it was possible, I would rate Westlake in the negative!
Not only did this institution fail miserably to close the sale...

Read all 520 reviews

Lobel Financial and Westlake Financial Services Products and Services

Most reviewed product and services
  • Lobel Financial Auto Loan (21 reviews)
  • Lobel Financial Loan (18 reviews)
  • Lobel Financial Customer Care (14 reviews)
  • Westlake Financial Services Loan (181 reviews)
  • Westlake Financial Services Auto Loan (47 reviews)
  • Westlake Financial Services Customer Care (29 reviews)