PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LoanMax Title Loans and OneMain Financial as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LoanMax Title Loans
OneMain Financial

LoanMax Title Loans and OneMain Financial Overview

Total reviews
35
1182
Company responses
0
0
Issues resolved
0
2

LoanMax Title Loans and OneMain Financial Consumer Ratings

Rank
75 out of 883 in Loans and Mortgages category
133 out of 883 in Loans and Mortgages category
Customer service
54 in category
101 in category
Website
114 in category
115 in category
Billing Practices
46 in category
87 in category
Reliability
41 in category
88 in category

LoanMax Title Loans and OneMain Financial Rating Details

Customer service
2.1 (20 reviews)
1.5 (416 reviews)
Reviewer's quote

I reCeived Great Customer Service from Noris She was amazing. At the Alexandria Branch..

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...They got the same explanation I did when I confronted Jessica about her horrible customer service. They said they are "short staffed" and "doing their best to get to everyone as soon as they can". Customer don't want to hear this...

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Website
2 (20 reviews)
1.9 (361 reviews)
Reviewer's quote

Since February we have attempted to contact your establishment without any recourse of action to settle an account and since has added charges fraudulently to the account including twice in one month. All documented to support accusations not to worry. We expect to hear from your legal Dept. Soon,...

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...We can't get in during their business hours to sign a damn piece of paper to stop their mistake because of our work hours so we have to remember to go to their website and cancel the monthly payments. Every single time. We forgot to cancel it this month...

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Billing Practices
2.1 (19 reviews)
1.6 (333 reviews)
Reviewer's quote

If you take out a loan with this place, and god forbid anything happens Luke a pandemic, and you miss a payment, expect them to descend down on you like vultures from *** If you are as little as less than thirty days behind, they will call you three times a day, text you multiple times, leave voice...

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...Fraudulent offers and unethical practices..

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Reliability
2.2 (18 reviews)
1.6 (310 reviews)
Reviewer's quote

I was lied to about my payment amount due date.

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After being beat up every time payment was due we paid off loan and after weeks they still haven't reported to credit bureaus. Mean while house purchase was lost due to a lousy 15 points . If the payment is due they call and harass, now that its paid off they do not have the decency to report it ....

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LoanMax Title Loans and OneMain Financial Pros and Cons

Pros
  • Being able to get my loan the same day
  • U get a loan
  • In and out service
  • Friendly local office
  • Availability of funds
  • Local customer service
Cons
  • Rude customer service
  • Waiting waiting waiting
  • Never let me speak the a manager
  • Poor customer service
  • Rude staff
  • Rude debt collector

LoanMax Title Loans and OneMain Financial Most Positive Reviews

Top rated reviews
5

I went to the loan carmax on Brice and Livingston reynoldburg location!!! I been working with Briana Mosely she has had...

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5

I have been a customer for years Bastrop branch know me everytime they see me. I recently had to retire due to...

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5

I reCeived Great Customer Service from Noris She was amazing. At the Alexandria Branch

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5

Hi this is Deanna Palermo you guys need to work with me and my account...I work seven days a week...you guys call me...

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LoanMax Title Loans and OneMain Financial Most Critical Reviews

Lowest rated reviews
1

We just had the worst experience with loan max first they charge out ragious fees then make you wait 40 minutes to make...

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1

Last month I had fraud hit my checking account. As soon as I realized the bogus charges, I closed out the account. Since...

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1

Went to loanmaxin chesapeake ohio to obtain a loan after being referred by a friend that said he did with a 20.99%...

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1

I recently received a letter from OneMain Financial stating that I had been pre-approved for a loan of $6000.00. I work...

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LoanMax Title Loans and OneMain Financial Latest Reviews

Recent published reviews
1.4

Since February we have attempted to contact your establishment without any recourse of action to settle an account and s...

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2.7

After being beat up every time payment was due we paid off loan and after weeks they still haven't reported to credit bu...

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1

If you take out a loan with this place, and god forbid anything happens Luke a pandemic, and you miss a payment, expect...

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1

After being beat up every time payment was due we paid off loan and after weeks they still haven't reported to credit...

Read full review

LoanMax Title Loans and OneMain Financial Products and Services

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