PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Loan Depot and Wells Fargo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Loan Depot
Wells Fargo

Loan Depot and Wells Fargo Overview

Total reviews
310
1570
Company responses
0
0
Issues resolved
1
0

Wells Fargo was first mentioned on PissedConsumer on Oct 8, 2007 and since then this brand received 1570 reviews. It is 1260 reviews more than Loan Depot received since May 6, 2013.

Loan Depot and Wells Fargo Consumer Ratings

Rank
125 out of 1293 in Loans and Mortgages category
82 out of 1027 in Banks category
Customer service
116 in category
90 in category
Staff
111 in category
91 in category
Reliability
121 in category
82 in category

Loan Depot and Wells Fargo Rating Details

Customer service
1.4 (169 reviews)
1.3 (368 reviews)
Reviewer's quote

I have nothing but great things to say about Loan Depot. I was kept updated throughout the application process. I did not have to submit much at all (a copy of my drivers license and bank statements showing where I transferred large amounts from one account to another). My agent was absolutely...

Dreyden

...My work found out what wells fa4go did to me and did not help me as their customer and they are going to close their huge account. So maybe that will be important because they did not care what happened to us, as outpr money was not enough apparently. I feel uninformed and exposed...

Angela S
Staff
1.5 (156 reviews)
1.4 (297 reviews)
Reviewer's quote

...I've sent them 50times i knew they was giving me the run around so i just signed up with Quicken Loans who got all the BS out the way on the first day the staff at loan Depot don't know their *** from *** in the ground and almost cost me my house because what I was refinancing was a balloon payment apparently their...

Ralph T

...We tolerate their problems with technology and turnover of staff with a patient attitude as we understand not everything in life can be perfect and instantaneous. We had a VP of Wells Fargo as a client in our business. I don't believe that she even realized that we were a customer of Wells Fargo...

PissedConsumer1186752
Reliability
1.3 (154 reviews)
1.2 (279 reviews)
Reviewer's quote

They strung me out for three months and told me my loan was approved only to find out after 3 months they couldn't do loan.For one thing I think they didn't want to make good on the low rate they promised me so they kept stringing it out saying they needed additional info...blah blah blah.I was a...

keith p

...No concern for customer service, quality products, reliability or anything else that is helpful to the consumer. Ive noticed discrepancies in my account before, but never this blatant. Sometimes my account would be off 3 or 4 dollars but id just let it go...

Dezmen

Loan Depot and Wells Fargo Pros and Cons

Pros
  • Refinancing at a lower rate
  • Impressed with the ability to lie
  • Interest rate
  • Nightmare
  • Who did try to make me fell better
  • Wells fargo stole my home with no missed paymants and proof
Cons
  • Dishonest loan practices
  • Customer service
  • Broken promises
  • Customer service
  • Incompetant
  • Rude representatives

Loan Depot and Wells Fargo Most Positive Reviews

Top rated reviews
5

Working with Eric and Daniel was a very nice experience. The entire loan process took from Feburary 8th to Feburary 30th...

5

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

Loan Depot and Wells Fargo Most Critical Reviews

Lowest rated reviews
1

Issue still has not been resolved and I am turning them into BBB. Who is also aware of this company.

1

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

Loan Depot and Wells Fargo Latest Reviews

Recent published reviews
1

They strung me out for three months and told me my loan was approved only to find out after 3 months they couldn't do lo...

Read all 310 reviews
1

I have been in a continuum of victimization for quite some time. When the perpetrators of my victimization decided to...

Read all 1570 reviews

Loan Depot and Wells Fargo Products and Services

Most reviewed product and services
  • Loan Depot Customer Care (61 reviews)
  • Loan Depot Loan Refinance (50 reviews)
  • Loan Depot Loan (42 reviews)
  • Wells Fargo Account (233 reviews)
  • Wells Fargo Loan (203 reviews)
  • Wells Fargo Mortgage (197 reviews)