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Loan Depot

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $6.7K AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • Refinancing at a lower rate 2
  • Handjobs 1
  • Having my balls stroked 1
  • Online application 1
  • Poor follow through and financial accountability 1

Customers don't like

  • Customer service2
  • Service2
  • Dishonest sales tactics2
  • Process and communication were pathetic2
  • Wont refund closing costs to help recoup 50000 liens1
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USAA

Loans and Mortgages
  • 6 ISSUES RESOLVED
  • 949 TOTAL REVIEWS
  • $3.7M CLAIMED LOSSES
  • $14.7K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • Horrible lying thieves 5
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Easy to access by phone 3
  • Prompt responses 3

Customers don't like

  • Horrible customer service21
  • Customer service16
  • Being treated like a criminal12
  • Incompetent employees7
  • Did not resove issue6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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