Start a new comparison
Delete

Loan Depot

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 135 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $40.7K AVERAGE LOSS
1.5
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • Refinancing at a lower rate 2
  • Online application 1
  • Interest rate 1
  • Having my balls stroked 1
  • Hanging up the phone 1

Customers don't like

  • That the rate and terms kept changing3
  • Follow through3
  • Dishonest sales tactics3
  • Process and communication were pathetic2
  • Multiple delays2
Delete

Springleaf Financial

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 452 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $4.9K AVERAGE LOSS
1.4
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • Agents were very nice 4
  • Staff 2
  • Friendly service 2
  • Your help at the beging 1
  • Online ability 1

Customers don't like

  • Customer service15
  • Lack of resolution to my issue6
  • Unprofessional3
  • Springleaf not upfront3
  • Lack of issue resolution3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel