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Loan Depot

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 61 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $6.3K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • Refinancing at a lower rate 2
  • Al and scott made it happen for me 1
  • Handjobs 1
  • Having my balls stroked 1
  • Online application 1

Customers don't like

  • Follow through2
  • Process and communication were pathetic1
  • Service1
  • That the rate and terms kept changing1
  • Wont refund closing costs to help recoup 50000 liens1
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Seterus

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 672 TOTAL REVIEWS
  • $5.6M CLAIMED LOSSES
  • $43.1K AVERAGE LOSS
1.2
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • Total nitemare 15
  • Customer service person was nice 2
  • Good people to talk to 2
  • India is smarter than these people 2
  • No comment as this is first time 2

Customers don't like

  • Customer service13
  • Do not honor agreement8
  • Incompetent and rude agents7
  • Not honoring agreements7
  • Worst customer service you could imagine5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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