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Loan Depot

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 158 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $36.7K AVERAGE LOSS
1.5
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • Refinancing at a lower rate 2
  • Online application 1
  • Interest rate 1
  • Impressed with the ability to lie 1
  • Having my balls stroked 1

Customers don't like

  • That the rate and terms kept changing3
  • Process and communication were pathetic3
  • Follow through3
  • Dishonest sales tactics3
  • Dishonest loan practices3
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Seterus

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 730 TOTAL REVIEWS
  • $5.9M CLAIMED LOSSES
  • $41.9K AVERAGE LOSS
1.2
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • Total nitemare 15
  • Discusted 3
  • Customer service person was nice 3
  • Terrable 2
  • No comment as this is first time 2

Customers don't like

  • Customer service22
  • Do not honor agreement8
  • Not honoring agreements7
  • Incompetent and rude agents7
  • Worst customer service you could imagine5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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