PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rise Credit and Loan Depot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rise Credit

Rise Credit

Has Verified Representatives
2.3
Rise Credit
Loan Depot

Rise Credit and Loan Depot Overview

Total reviews
371
336
Company responses
209
0
Issues resolved
3
1

Rise Credit and Loan Depot Consumer Ratings

Rank
55 out of 882 in Loans and Mortgages category
134 out of 882 in Loans and Mortgages category
Product or Service Quality
81 in category
114 in category
Customer service
105 in category
119 in category
Website
117 in category
126 in category
Diversity of Products or Services
126 in category
107 in category

Rise Credit and Loan Depot Rating Details

Product or Service Quality
1.6 (198 reviews)
1.4 (166 reviews)
Reviewer's quote

What a joke multiple emails very poor customer service is this a real company after applying for this loan I was offered multiple Lyft jobs multiple loan offers no problem with scam mail till I went on this site anyone else have similar experiences horrible process and experience never again..

Read full review

Then we call customer service, and we explain what is going, and she deals with it, and finally the loan officer finally calls us back and is now finally working our loan. He finally on the 17th Feb tells us he will work on it and by the time we get back from overseas we should be good on the 27th....

Read full review
Customer service
1.5 (193 reviews)
1.4 (187 reviews)
Reviewer's quote

...Very frustrating and poor customer service. I have had to prod them every step of the way because, oh yes, it all has to in to them within 10 days!..

Read full review

The best thing is that I quickly found that at Loandepot are a whole bunch of lairs with no respect for customers and no real answer. You will be asking your self by now whats my problem. My problem it is very simple I was lied at the beginning and attracted to Loandepot with the "No out of pocket...

Read full review
Website
2 (190 reviews)
1.9 (144 reviews)
Reviewer's quote

...I wanted to do it again and have tried on the website everyday for the past week. I’ve emailed them with no response. I’ve paid every payment of every loan I’ve had on time and in full...

Read full review

...I sent emails and messages on thier website and called every number they had. Called again the third day same message. Finally the afternoon of the third day I got a call and she said she didn't know anything and she would let me know when she found out...

Read full review
Diversity of Products or Services
1.6 (183 reviews)
1.7 (135 reviews)
Reviewer's quote

...You pay 5x the amount of your loan and the costumer services reps are ill informed or complete liars. Their lack of knowledge is sicking and they take no ownership I would rather them sue me than pay 5 times the amount of something..

Read full review

The worst experience I have ever had with any service provider of any kind, imagine this with a financial services institution that should provide services for probably the most important investment people do in their lives! ZERO professionalism, follow up and care for potential customers, I can...

Read full review

Rise Credit and Loan Depot Pros and Cons

Pros
  • Rapid funding of loans
  • Next day bank deposit
  • Installment plan
  • Refinancing at a lower rate
  • Interest rate
  • Impressed with the ability to lie
Cons
  • Lying and deceptive practices
  • Customer service
  • Lack of customer service knowledge
  • Dishonest loan practices
  • Process and communication were pathetic
  • Customer service

Rise Credit and Loan Depot Most Positive Reviews

Top rated reviews
5

I'm not sure what the others are talking about. I think Rise credit is fair and a huge help. How could the terms be any...

Read full review
5

Working with Eric and Daniel was a very nice experience. The entire loan process took from Feburary 8th to Feburary 30th...

Read full review
5

Hello, I've always have great experiences with Rise in my time my emergency of needing money I have borrowed and...

Read full review
5

Been dealing with them since april its now august supposed to close in June have been getting Friday evening calls...

Read full review

Rise Credit and Loan Depot Most Critical Reviews

Lowest rated reviews
1

I applied for a loan via internet and was not sure what the interest rate was. After looking over the documents that we...

Read full review
1

Issue still has not been resolved and I am turning them into BBB. Who is also aware of this company.

Read full review
1

I WORK IN THE OILFIELD AND FOR THOSE WHO WORK IN THIS INDUSTRY KNOW THAT COME WINTER TIME HOURS DECREASE! COST OF...

Read full review
1

I first tried SunTrust mortgage and got screwed on the appraisal. Loan depot listened to what happened and said ...

Read full review

Rise Credit and Loan Depot Latest Reviews

Recent published reviews
No votes

This isn't a complaint. I wish to correct my SSnumber

Read full review
1

I worked with Jason Whigham the sales manager there in Roseville CA and he knew my whole story of my struggle and why I...

Read full review
1

So I got a letter in the mail saying I was approved for 5k. I wanted to pay some things off and decided to take the...

Read full review
1

Please just shut down your company, its horrible and put us out of our misery. Also i cant stand your commercials, were...

Read full review

Rise Credit and Loan Depot Products and Services

Most reviewed product and services
  • Rise Credit Loan (201 reviews)
  • Rise Credit Customer Care (35 reviews)
  • Rise Credit Payday Loan (12 reviews)
  • Loan Depot Customer Care (61 reviews)
  • Loan Depot Loan Refinance (51 reviews)
  • Loan Depot Loan (43 reviews)