PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Loan Depot and Rise Credit as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rise Credit

Rise Credit

Has verified representatives
2.3
Loan Depot
Rise Credit

Loan Depot and Rise Credit Overview

Total reviews
310
369
Company responses
0
207
Issues resolved
1
3

Rise Credit was first mentioned on PissedConsumer on Jan 21, 2014 and since then this brand received 369 reviews. It is 59 reviews more than Loan Depot received since May 6, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Rise Credit customer support team than with Loan Depot customer service.

Loan Depot and Rise Credit Consumer Ratings

Rank
126 out of 1292 in Loans and Mortgages category
53 out of 1292 in Loans and Mortgages category
Customer service
117 in category
104 in category
Staff
112 in category
108 in category
Reliability
122 in category
80 in category

According to consumer ratings and reviews, Rise Credit ranks 73 points higher in the Loans and Mortgages category than Loan Depot. People gave Loan Depot 1.4 stars for Customer service criterion in Loans and Mortgages category and it is 235 points higher than the worst rated brand in this category. At the same time, Rise Credit was rated 1.5 stars for Customer service criterion in this category and it is 248 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Rise Credit has a higher rating than Loan Depot. Regarding Reliability criterion, consumers gave Loan Depot 1.3 stars and it is 65% greater than other in category. Rise Credit however was rated 1.6 stars and it is 77% greater than other in category.

Loan Depot and Rise Credit Rating Details

Customer service
1.4 (169 reviews)
1.5 (192 reviews)
Reviewer's quote

I have nothing but great things to say about Loan Depot. I was kept updated throughout the application process. I did not have to submit much at all (a copy of my drivers license and bank statements showing where I transferred large amounts from one account to another). My agent was absolutely...

Dreyden

What a joke multiple emails very poor customer service is this a real company after applying for this loan I was offered multiple Lyft jobs multiple loan offers no problem with scam mail till I went on this site anyone else have similar experiences horrible process and experience never again..

Marianne
Staff
1.5 (156 reviews)
1.6 (146 reviews)
Reviewer's quote

...I've sent them 50times i knew they was giving me the run around so i just signed up with Quicken Loans who got all the BS out the way on the first day the staff at loan Depot don't know their *** from *** in the ground and almost cost me my house because what I was refinancing was a balloon payment apparently their...

Ralph T

...installment the reason I called was to pay off my loan in full in , so in other words they got another interest payment very shaddy business practices staff in component I specifically told him I wanted to pay off my loan I will never use their services again very bad business practices!!...

PissedConsumer1104555
Reliability
1.3 (154 reviews)
1.6 (139 reviews)
Reviewer's quote

They strung me out for three months and told me my loan was approved only to find out after 3 months they couldn't do loan.For one thing I think they didn't want to make good on the low rate they promised me so they kept stringing it out saying they needed additional info...blah blah blah.I was a...

keith p

DEFINATELY - do not use this company unless you are sure that you will pay off their loan within a few months. Every payment you pay them is all interest until way on the back end of the loan. I was approved for $3000 and reviewed the payment schedule carefully where it shows a a small amount going...

Charles A

Loan Depot and Rise Credit Pros and Cons

Pros
  • Refinancing at a lower rate
  • Impressed with the ability to lie
  • Interest rate
  • Rapid funding of loans
  • Next day bank deposit
  • Installment plan
Cons
  • Dishonest loan practices
  • Customer service
  • Broken promises
  • Lying and deceptive practices
  • Customer service
  • Lack of customer service knowledge

Loan Depot and Rise Credit Most Positive Reviews

Top rated reviews
5

Working with Eric and Daniel was a very nice experience. The entire loan process took from Feburary 8th to Feburary 30th...

5

I'm not sure what the others are talking about. I think Rise credit is fair and a huge help. How could the terms be any...

Loan Depot and Rise Credit Most Critical Reviews

Lowest rated reviews
1

Issue still has not been resolved and I am turning them into BBB. Who is also aware of this company.

1

I applied for a loan via internet and was not sure what the interest rate was. After looking over the documents that we...

Loan Depot and Rise Credit Latest Reviews

Recent published reviews
1

They strung me out for three months and told me my loan was approved only to find out after 3 months they couldn't do lo...

Read all 310 reviews
1.2

DEFINATELY - do not use this company unless you are sure that you will pay off their loan within a few months. Every...

Read all 369 reviews

Loan Depot and Rise Credit Products and Services

Most reviewed product and services
  • Loan Depot Customer Care (61 reviews)
  • Loan Depot Loan Refinance (50 reviews)
  • Loan Depot Loan (42 reviews)
  • Rise Credit Loan (200 reviews)
  • Rise Credit Customer Care (35 reviews)
  • Rise Credit Payday Loan (12 reviews)