PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Loan Depot and Rise Credit as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Loan Depot
Rise Credit

Loan Depot and Rise Credit Overview

Total reviews 369 373
Company responses 0 211
Issues resolved 1 3

Loan Depot and Rise Credit Consumer Ratings

Rank
138 out of 872 in Loans and Mortgages category
59 out of 872 in Loans and Mortgages category
Customer service
123 in category
107 in category
Reliability
133 in category
91 in category
Product or Service Quality
119 in category
88 in category
Interest Rate
70 in category
190 in category

Loan Depot and Rise Credit Rating Details

Customer service
1.4 (210 reviews)
1.5 (196 reviews)
Reviewer's quote

...i have called several different people several times(including customer service) and really got nowhere. My loan number is 10390**** My phone number is (626)961-**** My e-mail address is natlevert3@***. com..

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What a joke multiple emails very poor customer service is this a real company after applying for this loan I was offered multiple Lyft jobs multiple loan offers no problem with scam mail till I went on this site anyone else have similar experiences horrible process and experience never again..

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Reliability
1.3 (186 reviews)
1.6 (142 reviews)
Reviewer's quote

Charged $200 for a recording fee to leave. The new lender also charged a recording fee as they should. Loan Depot will not talk about it, just transfer through 5 agents with no resolution. Two hours on phone. Recording is to update 1st lien position on deed. This benefits the new lender. Old lender...

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THE COMPANY LITERALLY GIVES ALL OF YOUR PERSONAL INFORMATION TO AN ANSWERING SERVICE WHO THEN PRESENTS THEMSELVES AS STTORNEYS AND TRICAN LITERALLY TAKE MONEY OUT OF YOUR ACCOUNT AT ANY TIME WITHOUT YOUR PERMISSION

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Product or Service Quality
1.4 (184 reviews)
1.6 (198 reviews)
Reviewer's quote

Service you say is # 1 well you folks need to be a customer and call loan depot I CALL LOAN DEPOT SERVICE THE BIG RUN AROUND I spent two hours on the phone listening to *** music and advertisements I finally gave up no one cares at loan depot about any of its customers issue if you are so dam BUSY...

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...They should be ashamed to have such poor customer service. They are reaping the benefits of our economy, but not paying American workers because it’s cheaper to outsource, customer be damned..

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Interest Rate
2.1 (172 reviews)
1.3 (133 reviews)
Reviewer's quote

After starting mortgage refinance applications with a couple of different lenders, Loan Depot offered to "beat or match" the interest rate the others were offering, and even sent a Closing Document to show how quickly they could get this done so I decided to terminate my other applications. Now, 8...

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...Their interest rate should be criminal. The United Nations should charge RISE with crimes against humanity. RISE loans are dangerous...

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Loan Depot and Rise Credit Pros and Cons

Pros
  • Refinancing at a lower rate
  • Impressed with the ability to lie
  • Interest rate
  • Rapid funding of loans
  • Next day bank deposit
  • Installment plan
Cons
  • Customer service
  • Dishonest loan practices
  • Broken promises
  • Lying and deceptive practices
  • Customer service
  • High interest rate

Loan Depot and Rise Credit Most Positive Reviews

Top rated reviews
5

Working with Eric and Daniel was a very nice experience. The entire loan process took from Feburary 8th to Feburary 30th...

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5

I'm not sure what the others are talking about. I think Rise credit is fair and a huge help. How could the terms be any...

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5

Been dealing with them since april its now august supposed to close in June have been getting Friday evening calls...

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5

Hello, I've always have great experiences with Rise in my time my emergency of needing money I have borrowed and...

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Loan Depot and Rise Credit Most Critical Reviews

Lowest rated reviews
1

Issue still has not been resolved and I am turning them into BBB. Who is also aware of this company.

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1

I applied for a loan via internet and was not sure what the interest rate was. After looking over the documents that we...

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1

I first tried SunTrust mortgage and got screwed on the appraisal. Loan depot listened to what happened and said ...

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1

I WORK IN THE OILFIELD AND FOR THOSE WHO WORK IN THIS INDUSTRY KNOW THAT COME WINTER TIME HOURS DECREASE! COST OF...

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Loan Depot and Rise Credit Latest Reviews

Recent published reviews
1.9

Charged $200 for a recording fee to leave. The new lender also charged a recording fee as they should. Loan Depot will...

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1.4

Borrowed $4G and have made 10 payments on time. $5G in payments and only $300 has come off my loan. I'll end up paying...

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2.4

I started the home loan refinancing process in august, 2020. It is now January, 2021 and I have no idea of the status of...

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1

THE COMPANY LITERALLY GIVES ALL OF YOUR PERSONAL INFORMATION TO AN ANSWERING SERVICE WHO THEN PRESENTS THEMSELVES AS...

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Loan Depot and Rise Credit Products and Services

Most reviewed product and services
  • Loan Depot Loan Refinance (51 reviews)
  • Loan Depot Loan (45 reviews)
  • Loan Depot Mortgage Refinance (32 reviews)
  • Rise Credit Loan (202 reviews)
  • Rise Credit Payday Loan (12 reviews)
  • Rise Credit Loan Refinance (5 reviews)