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Quicken Loans
Loan Depot

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Quicken Loans

Quicken Loans

1.5
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 884 TOTAL REVIEWS
Rank
132 out of 1285
in Loans and Mortgages category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    118
  • SUCCESSFUL
    42%
  • AVG CALL DURATION
    03:35
  • ISSUES RESOLVED
    39%
Top Products and Services
1.6
230 reviews
1.5
149 reviews
1.5
128 reviews
Loan Depot

Loan Depot

1.5
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 307 TOTAL REVIEWS
Rank
141 out of 1285
in Loans and Mortgages category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    146
  • SUCCESSFUL
    77%
  • AVG CALL DURATION
    04:05
  • ISSUES RESOLVED
    13%
Top Products and Services
1.5
61 reviews
1.8
50 reviews
1.8
44 reviews

How would you compare Quicken Loans vs Loan Depot?

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DistinctBeetle527
#1744227
Customer service
Quicken loans is the worst company to deal with. If they have done you wrong complain to the FTC 202-326-2222.

If they receive enough complaints the Federal Trade Commission will file a class action lawsuit against Quicken Loans for wrongful practices against consumers.
Product or Service Quality
Poor service in general.

All they do is take your money.
Anonymous
#1735474
Customer service
Loan depot= NIGHTMARE

Product or Service Quality
Deceptive practices, wish I never had the misfortune of coming into contact with.
Anonymous
#1597608

I want money for very difficult

Anonymous
#1562674

Quicken Loans uses very deceptive practices. They ran reports that hurt my credit.

Wish I had never heard the name. WARNING !!

Anonymous
#1529341

they are both the same. They steal your money to appraise your home and can not deliver what you asked or needed.

Then they offer something less whatever is good for them. All these companies are a scam

Anonymous
#1521641

They are the same. Poor ratings. Customer service is terrible

Anonymous
#1519590

Quicken was much more honest and up front about my qualifications regarding refinancing a mortgage.

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