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Loan Depot
Quicken Loans

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Loan Depot

Loan Depot

1.5
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 307 TOTAL REVIEWS
Rank
141 out of 1284
in Loans and Mortgages category
Rating Details
Customer service
Staff
Reliability
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    146
  • SUCCESSFUL
    77%
  • AVG CALL DURATION
    04:05
  • ISSUES RESOLVED
    13%
Top Products and Services
1.5
61 reviews
1.8
50 reviews
1.8
44 reviews
Quicken Loans

Quicken Loans

1.5
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 883 TOTAL REVIEWS
Rank
131 out of 1284
in Loans and Mortgages category
Rating Details
Customer service
Staff
Reliability
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    116
  • SUCCESSFUL
    42%
  • AVG CALL DURATION
    03:35
  • ISSUES RESOLVED
    41%
Top Products and Services
1.6
230 reviews
1.5
148 reviews
1.5
128 reviews

How would you compare Loan Depot vs Quicken Loans?

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DistinctBeetle527
#1744227
Customer service
Quicken loans is the worst company to deal with. If they have done you wrong complain to the FTC 202-326-2222.

If they receive enough complaints the Federal Trade Commission will file a class action lawsuit against Quicken Loans for wrongful practices against consumers.
Product or Service Quality
Poor service in general.

All they do is take your money.
Anonymous
#1735474
Customer service
Loan depot= NIGHTMARE

Product or Service Quality
Deceptive practices, wish I never had the misfortune of coming into contact with.
Anonymous
#1597608

I want money for very difficult

Anonymous
#1562674

Quicken Loans uses very deceptive practices. They ran reports that hurt my credit.

Wish I had never heard the name. WARNING !!

Anonymous
#1529341

they are both the same. They steal your money to appraise your home and can not deliver what you asked or needed.

Then they offer something less whatever is good for them. All these companies are a scam

Anonymous
#1521641

They are the same. Poor ratings. Customer service is terrible

Anonymous
#1519590

Quicken was much more honest and up front about my qualifications regarding refinancing a mortgage.

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