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Loan Depot

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 124 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $39.6K AVERAGE LOSS
1.5
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • Refinancing at a lower rate 2
  • Online application 1
  • Interest rate 1
  • Having my balls stroked 1
  • Hanging up the phone 1

Customers don't like

  • That the rate and terms kept changing3
  • Follow through3
  • Process and communication were pathetic2
  • Multiple delays2
  • Follow through was not good2
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Quicken Loans

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 684 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $6.8K AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • Website 8
  • Interest rate 5
  • Speed 2
  • Easy to follow website for document submittal 2
  • Customer service 2

Customers don't like

  • Customer service11
  • Unscrupulous7
  • Totally incompetent6
  • Whole process4
  • Run around3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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