Loan Depot vs Quicken Loans
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Loan Depot and Quicken Loans as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Loan Depot and Quicken Loans Overview
Quicken Loans was first mentioned on PissedConsumer on Jun 19, 2007 and since then this brand received 898 reviews. It is 581 reviews more than Loan Depot received since May 6, 2013. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Loan Depot customer support team and Quicken Loans customer service.
Loan Depot and Quicken Loans Consumer Ratings
According to consumer ratings and reviews, Loan Depot ranks 11 points higher in the Loans and Mortgages category than Quicken Loans. People gave Loan Depot 1.4 stars for Customer service criterion in Loans and Mortgages category and it is 237 points higher than the worst rated brand in this category. At the same time, Quicken Loans was rated 1.3 stars for Customer service criterion in this category and it is 210 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Loan Depot has a higher rating than Quicken Loans. Regarding Reliability criterion, consumers gave Loan Depot 1.3 stars and it is 65% greater than other in category. Quicken Loans however was rated 1.3 stars and it is 64% greater than other in category.
Loan Depot and Quicken Loans Rating Details
Loan Depot and Quicken Loans Pros and Cons
- Refinancing at a lower rate
- Impressed with the ability to lie
- Interest rate
- Website
- Interest rate
- Getting refused a loan so i could escape them
- Dishonest loan practices
- Customer service
- Broken promises
- Customer service
- Totally incompetent
- Whole process
Loan Depot and Quicken Loans Most Positive Reviews
Loan Depot and Quicken Loans Most Critical Reviews
Loan Depot and Quicken Loans Latest Reviews
Loan Depot and Quicken Loans Products and Services
- Loan Depot Customer Care (61 reviews)
- Loan Depot Loan Refinance (50 reviews)
- Loan Depot Loan (42 reviews)
- Quicken Loans Loan (229 reviews)
- Quicken Loans Refinance (152 reviews)
- Quicken Loans Mortgage (129 reviews)
I want money for very difficult
Quicken Loans uses very deceptive practices. They ran reports that hurt my credit.
Wish I had never heard the name. WARNING !!
they are both the same. They steal your money to appraise your home and can not deliver what you asked or needed.
Then they offer something less whatever is good for them. All these companies are a scam
They are the same. Poor ratings. Customer service is terrible
How would you compare Loan Depot vs Quicken Loans?
I have dealt with both companies, and both companies have bad business practices. However, for customer service, Quicken is worse than LoanDepot.
Product or Service Quality
LoanDepot did an unauthorized hard credit check for me merely asking them a question. When I called the company on this unauthorized credit check, they did infact send a letter to Credco asking them to delete the inquiry. However, when I refianced from Quicken to someone else (not LoanDepot), and they found out, they literally phoned me 3 times per day, every single solitary day until the day the loan was paid off by the other loan institution.
It was a total NIGHTMARE dealing with Quicken. Upfront, they are sweet as pie until they get you, then afterwards, good luck - you may have to take legal action against them.
I have something else to compare
I wish I could say something positive, but as that old saying goes, "they are all simply loan sharks" ---
poor to moderate
Product or Service Quality
The company has made some accounting changes that are definitely not consumer friendly.
I have something else to compare
not at this time. My initial dealings with quicken were very productive and user friendly so I decided to visit them again, however, this interaction was miserable!!
Quicken loans is the worst company to deal with. If they have done you wrong complain to the FTC 202-326-2222.
If they receive enough complaints the Federal Trade Commission will file a class action lawsuit against Quicken Loans for wrongful practices against consumers.
Product or Service Quality
Poor service in general.
All they do is take your money.