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Loan Depot

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $6.7K AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • Refinancing at a lower rate 2
  • Handjobs 1
  • Having my balls stroked 1
  • Online application 1
  • Poor follow through and financial accountability 1

Customers don't like

  • Customer service2
  • Service2
  • Dishonest sales tactics2
  • Process and communication were pathetic2
  • Wont refund closing costs to help recoup 50000 liens1
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Pennymac

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 333 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $28.7K AVERAGE LOSS
1.4
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • Friendly staff 2
  • 1 knowledgable individual 2
  • Old mortgage company 1

Customers don't like

  • Unwilling to own their mistakes12
  • Worst customer service ever12
  • Procedures11
  • Customer service8
  • Their service and procedures7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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