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Loan Depot

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 59 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $6.7K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • Refinancing at a lower rate 2
  • Al and scott made it happen for me 1
  • Handjobs 1
  • Having my balls stroked 1
  • Online application 1

Customers don't like

  • Follow through2
  • Process and communication were pathetic1
  • Service1
  • That the rate and terms kept changing1
  • Wont refund closing costs to help recoup 50000 liens1
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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1263 TOTAL REVIEWS
  • $8.9M CLAIMED LOSSES
  • $28.9K AVERAGE LOSS
1.3
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • One person that tried to help me 4
  • Did a great job 2
  • Loan modification staff is competent and fair 2
  • Great on the day to day processes 1
  • Our mortgage 1

Customers don't like

  • Absolutely no customer service12
  • No clear answers10
  • Lack of follow up9
  • Lost paperwork6
  • Unwilling to solve issues5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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