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Loan Depot

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 110 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $41.1K AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • Refinancing at a lower rate 2
  • Online application 1
  • Having my balls stroked 1
  • Hanging up the phone 1
  • Handjobs 1

Customers don't like

  • That the rate and terms kept changing3
  • Follow through3
  • Process and communication were pathetic2
  • Multiple delays2
  • Follow through was not good2
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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1323 TOTAL REVIEWS
  • $8.9M CLAIMED LOSSES
  • $28.3K AVERAGE LOSS
1.3
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • One person that tried to help me 4
  • Loan modification staff is competent and fair 2
  • Did a great job 2
  • Our mortgage 1
  • Ocwen is ok with me 1

Customers don't like

  • Absolutely no customer service11
  • No clear answers10
  • Lost paperwork6
  • Lack of follow up6
  • Unwilling to solve issues5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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