Ll Bean vs Zulily

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Ll Bean

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $2.3K CLAIMED LOSSES
  • $154 AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Prodcut selection 2
  • Products 1
  • Some colors 1
  • Tall sizes 1
  • Theoretical size range offered 1

Customers don't like

  • Way it currently operates6
  • Quality of products in decline5
  • Poor customer service4
  • Does not stand behind product2
  • Too many popular products in continuous back order status2

Products by Ll Bean

No items

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Zulily

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 614 TOTAL REVIEWS
  • $25.2K CLAIMED LOSSES
  • $166 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Variety of products 12
  • How their website looked 6
  • Website 6
  • That they have new items daily 5
  • Prices 4

Customers don't like

  • Misinformation21
  • Long shipping time19
  • Exchange policy14
  • Shipping time frame11
  • Poor quality of items7

Products by Zulily

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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