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Ll Bean

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $2.6K CLAIMED LOSSES
  • $137 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Product selection online 2
  • Prodcut selection 2
  • Product 2
  • Tall sizes 1
  • Theoretical size range offered 1

Customers don't like

  • Way it currently operates4
  • Quality of products in decline2
  • Too many popular products in continuous back order status2
  • Return process from canada1
  • Takes forever to get boots1
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 712 TOTAL REVIEWS
  • $26.9K CLAIMED LOSSES
  • $157 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Variety of products 12
  • How their website looked 6
  • Website 6
  • Prices 5
  • That they have new items daily 5

Customers don't like

  • Long shipping time13
  • Exchange policy9
  • Misinformation9
  • Poor quality4
  • Website functionality3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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