Start a new comparison
Delete

Ll Bean

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 51 TOTAL REVIEWS
  • $2.5K CLAIMED LOSSES
  • $145 AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Prodcut selection 2
  • Product 1
  • Product selection online 1
  • Products 1
  • Tall sizes 1

Customers don't like

  • Way it currently operates5
  • Quality of products in decline4
  • Poor customer service3
  • Does not stand behind product2
  • Too many popular products in continuous back order status2
Delete

Zappos

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $10.2K CLAIMED LOSSES
  • $926 AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Customer service 1
  • Verity 1

Customers don't like

  • Shipping2
  • Order processing2
  • Customer service1
  • Delivery1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.