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Ll Bean

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 51 TOTAL REVIEWS
  • $2.5K CLAIMED LOSSES
  • $145 AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Prodcut selection 2
  • Product 1
  • Product selection online 1
  • Products 1
  • Tall sizes 1

Customers don't like

  • Way it currently operates5
  • Quality of products in decline4
  • Poor customer service3
  • Does not stand behind product2
  • Too many popular products in continuous back order status2
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Territory Ahead

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 80 TOTAL REVIEWS
  • $4.6K CLAIMED LOSSES
  • $141 AVERAGE LOSS
2.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Style and photos 2
  • Product selection 1
  • Shirts 1
  • Unique shirts and clothing 1
  • What i purchased 1

Customers don't like

  • Shameful treatment of loyal customer4
  • Product sizing3
  • Non-existent customer sevice2
  • Return policies2
  • Online customer service -2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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