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Ll Bean

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 97 TOTAL REVIEWS
  • $4.3K CLAIMED LOSSES
  • $140 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Product selection online 4
  • Prodcut selection 3
  • Product 2
  • Theoretical size range offered 1
  • Tall sizes 1

Customers don't like

  • Poor customer service12
  • Way it currently operates4
  • Too many popular products in continuous back order status2
  • Quality of products in decline2
  • New way they do business2
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Rosegal

Footwear and Clothing
  • 11 ISSUES RESOLVED
  • 1524 TOTAL REVIEWS
  • $40.7K CLAIMED LOSSES
  • $104 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Affordable pricing 21
  • Website 9
  • Pictures 6
  • Excellent price 6
  • Service 5

Customers don't like

  • Useless customer service15
  • Quality was awful11
  • Sizing7
  • Horrible customer service6
  • Ridiculous sizing5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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