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Ll Bean

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 51 TOTAL REVIEWS
  • $2.5K CLAIMED LOSSES
  • $145 AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Prodcut selection 2
  • Product 1
  • Product selection online 1
  • Products 1
  • Tall sizes 1

Customers don't like

  • Way it currently operates5
  • Quality of products in decline4
  • Poor customer service3
  • Does not stand behind product2
  • Too many popular products in continuous back order status2
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Rosegal

Footwear and Clothing
  • 8 ISSUES RESOLVED
  • 1138 TOTAL REVIEWS
  • $29.3K CLAIMED LOSSES
  • $86 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Affordable pricing 21
  • Website 9
  • Pictures 6
  • Never received order 4
  • Styles but wrong sizing 4

Customers don't like

  • Useless customer service51
  • Quality was awful23
  • Sizing10
  • Scam9
  • Sizing was way off9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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