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Ll Bean

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 51 TOTAL REVIEWS
  • $2.5K CLAIMED LOSSES
  • $145 AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Prodcut selection 2
  • Product 1
  • Product selection online 1
  • Products 1
  • Tall sizes 1

Customers don't like

  • Way it currently operates5
  • Quality of products in decline4
  • Poor customer service3
  • Does not stand behind product2
  • Too many popular products in continuous back order status2
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Modlily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 2294 TOTAL REVIEWS
  • $39.1K CLAIMED LOSSES
  • $88 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • That its cheap 14
  • Look of clothes on ad 7
  • Photographs of the products 7
  • Clothing ads 4
  • Ease of searching through the site 4

Customers don't like

  • Customer service29
  • Product quality18
  • Delivery and service14
  • Have no way of contacting anyone for refund12
  • That i still dont have my order11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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