PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lkq Corporation and Napa Auto Parts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lkq Corporation
Napa Auto Parts

Lkq Corporation and Napa Auto Parts Overview

Total reviews 309 376
Company responses 0 0
Issues resolved 0 1

Lkq Corporation and Napa Auto Parts Consumer Ratings

Rank
98 out of 450 in Auto Parts and Accessories category
81 out of 450 in Auto Parts and Accessories category
Exchange, Refund and Cancellation Policy
No votes
40 in category
Product or Service Quality
No votes
72 in category
Price Affordability
No votes
92 in category
Turnaround Time
No votes
62 in category

Lkq Corporation and Napa Auto Parts Rating Details

Exchange, Refund and Cancellation Policy
No votes
1.7 (126 reviews)
Reviewer's quote

...and the worst part was i didn't want cash back i just wanted to get a exchange. so y this happen u dont really know..

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15pm manager denied a refund or credit even I had receipt staying had no moneys for $47 wheel bearing return staying should go back to store where I bought item very unprofessional an no customer service an rude Ill nevertheless went to another store an had no problems they credit back my card ....

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Product or Service Quality
No votes
1.5 (149 reviews)
Reviewer's quote

...the engine and pull it back out and put in again and the person who sold me the engine all of a sudden disappeared and this doesn't sound anything like the service of lkq I been buying parts from them for a long time. i just wanted help with my...

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...Echlin products used to be made in USA now China. They handle crap parts anymore so if you want sub-par parts Napa or Autozone are the places to shop. Places ordered online and showed parts in stock...

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Price Affordability
No votes
2.1 (131 reviews)
Reviewer's quote

...I needed a transmission for my 2012 VW cc, and their price was not to be beaten. Unfortunately their shipping costs were sky high. I wanted to ship the transmission with a courier of my choosing...

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...NAPA parking lot and they no longer carry Bosch, I got a champion with a 36 month full free replacement and paid just $104 compared to the NAPA $127 sales price (it took me hours to register and sign up for all kinds of stuff to get that NAPA discount). Took me 2 minutes to place my pepboys order and on top of it all they also gave me the same online 25% off discount on all other items I got when I picked up my battery! After...

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Turnaround Time
No votes
1.7 (108 reviews)
Reviewer's quote

...WASTED THREE HOURS OF MY TIME. SURELY THEY MUST DO A VIN CHECK PRIOR TO GIVING ME A QUOTE AND SHOULD HAVE INFORMED ME THAT I NEEDED THE TITLE...

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Even purchased additional parts to hit the $250 threshold though I did not need them at the time but figured some day I would replace the front brakes. Nothing about the offer on the rebate site spoke of the $75 card expiring. When I received I threw it in an envelope along with others I had been...

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Lkq Corporation and Napa Auto Parts Pros and Cons

Pros
  • Initial order started well
  • Very shady
  • Quick to take your money
  • Location
  • Friendly
  • People
Cons
  • Horrible customer service
  • Customer service is very poor
  • Service
  • Customer service
  • Employee lacking manners
  • Ignorance

Lkq Corporation and Napa Auto Parts Most Positive Reviews

Top rated reviews
5

My name is Raul G owner of GP auto body parts. There's a girl name Cynthia at your new location pico Rivera were parts...

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5

Called napa , to order an a/c part ,told him what i needed salesman put me on hold , after 15 minutes of being on hold w...

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5

Went to l k q in Clearwater Fl their services was great got two doors for my 2005 Chevy equinox same color has my s u v...

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5

compramos este motor en Napa main store en Phoenix Az Phone Number (602) 272-**** en 05/30/2014 invoice # 404554 vin...

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Lkq Corporation and Napa Auto Parts Most Critical Reviews

Lowest rated reviews
1

every time I order something, it doesn't show up. When I call to follow up, Nobody know anything about the order. They...

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1

Purchased new radiator from napa late summer.No new o-rings for low coolant sensor. Low coolant sensor began to leak...

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1

ok, if you like to sue SUE LKQ they will settle out of court for one. Two the employee's are not drug tested after...

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1

Needed a quick repair on a 2002 Villager consisting of a water pump and (while they're in there) a timing belt and idler...

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Lkq Corporation and Napa Auto Parts Latest Reviews

Recent published reviews
No votes

I sold a car to pick a part upon getting quote I mentioned web50 for a 50 dollar bonus.so my quote was $510 so I...

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No votes

Need to obtain information on authorized NAPA repair facility in Temecula, CA to inspect/replace alternator that is...

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No votes

I have a 2.3 engine ,all wheel drive and I need a transmission made in December 2005. I was given a hybrid transmission...

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1

So basically my complaint is the same as everyone elses. Nothing but lies. No card just excuses.

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Lkq Corporation and Napa Auto Parts Products and Services

Most reviewed product and services
  • Lkq Corporation Auto Part (13 reviews)
  • Lkq Corporation Shipping Service (12 reviews)
  • Lkq Corporation Sales Manager (9 reviews)
  • Napa Auto Parts Car Part Replacement (11 reviews)
  • Napa Auto Parts Manager (11 reviews)
  • Napa Auto Parts Battery (10 reviews)