PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Walter E Smithe and Living Spaces as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Walter E Smithe
Living Spaces

Walter E Smithe and Living Spaces Overview

Total reviews
13
572
Company responses
0
0
Issues resolved
0
4

Living Spaces was first mentioned on PissedConsumer on May 28, 2010 and since then this brand received 572 reviews. It is 559 reviews more than Walter E Smithe received since Jul 18, 2008.

Walter E Smithe and Living Spaces Consumer Ratings

Rank
327 out of 1895 in Furniture and Decor category
324 out of 1895 in Furniture and Decor category
Staff
209 in category
226 in category
Delivery Service
167 in category
248 in category
Product or Service Quality
229 in category
268 in category

According to consumer ratings and reviews, Living Spaces ranks 3 points higher in the Furniture and Decor category than Walter E Smithe. People gave Walter E Smithe 1.9 stars for Staff criterion in Furniture and Decor category and it is 368 points higher than the worst rated brand in this category. At the same time, Living Spaces was rated 1.8 stars for Staff criterion in this category and it is 351 points higher than the worst rated brand in this category. If we look at Delivery Service criterion, than we see that Walter E Smithe has a higher rating than Living Spaces. Regarding Product or Service Quality criterion, consumers gave Walter E Smithe 1.6 stars and it is 60% greater than other in category. Living Spaces however was rated 1.4 stars and it is 54% greater than other in category.

Walter E Smithe and Living Spaces Rating Details

Staff
1.9 (8 reviews)
1.8 (256 reviews)
Reviewer's quote

In 2015. We had a custom sectional ordered and delivered. Bu the time this couch was 2 months old, a cusion and the recliner was wearing badly. Note we were rehabbing our newly purchased home at the time, so barely had any kind of time to sit in custom built sectional. WES, allowed us to return...

PissedConsumer1254724

...So yes, the stores are nice, the retail staff are nice, but the structural integrity of the furniture is lacking and its appears Living Spaces does not honor their warranty. We spent approx. $5K here and only hope you don't make the same mistake...

Brian G
Delivery Service
2.4 (7 reviews)
2 (226 reviews)
Reviewer's quote

I purchased a section and 2 chairs paid 4500 for them to be made waited 2 months for delivery my the leggs on the chairs are leaning to the side i reported this when first go furniture they took chair brought it back still not fixed 1 chair has a dent in the back sent picture they kept trying to...

PissedConsumer1080722

...Buyer BEWARE the delivery service is THIRD PARTY. THEY ARE NOT EMPLOYEES OF living spaces. In essence you are trusting these strangers to come into your home...

Jim D
Product or Service Quality
1.6 (7 reviews)
1.4 (249 reviews)
Reviewer's quote

...I'm very saddened that a store that says it sells high end items doesn't back their product line . ..

PissedConsumer1008236

...Made my calls and found that I could save $400 on the exact same product by going to another Los Angeles store. It took 20 more hours of my time, calling, emailing, etc. , management to get this done and gave up..

Ellen D

Walter E Smithe and Living Spaces Pros and Cons

Pros
  • Usually family friendly
  • Showroom
  • Salesperson
  • Product selection
Cons
No votes
  • Customer service
  • Dont take care of their customer
  • Quality of products or service

Walter E Smithe and Living Spaces Most Positive Reviews

Top rated reviews
4.6

I purchased a sofa sectional. Within a year the it looked as if it was 5 years old. The fabric wore badly. I decided to...

5

My husband and I had stopped at Living Spaces the week leading up to Memorial Day to check out their sales and purchase...

Walter E Smithe and Living Spaces Most Critical Reviews

Lowest rated reviews
1

Lies and frustrations! As I am writing this review, it has been 11 weeks since we ordered our bed frame and mattress,...

1

Living Spaces has horrible customer service and they put you off by saying someone will call back and they never do. My...

Walter E Smithe and Living Spaces Latest Reviews

Recent published reviews

I do not have a problem with Walter E Smith except for the commercial where they use paint guns without wearing...

Read all 13 reviews
2.4

Just hung up with them after dealing with the same issue since Dec 24th. My boys bunk beds were infested with bugs,...

Read all 572 reviews

Walter E Smithe and Living Spaces Products and Services

Most reviewed product and services
  • Walter E Smithe Chair (1 review)
  • Walter E Smithe Entertainment Center (1 review)
  • Walter E Smithe Recliner (1 review)
  • Living Spaces Sofa (93 reviews)
  • Living Spaces Customer Care (50 reviews)
  • Living Spaces Recliner (27 reviews)