PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LiveCareer and My Perfect Resume as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LiveCareer

LiveCareer

Has Verified Representatives
2.4
LiveCareer
My Perfect Resume

LiveCareer and My Perfect Resume Overview

Total reviews 404 631
Company responses 371 0
Issues resolved 7 8

LiveCareer and My Perfect Resume Consumer Ratings

Rank
31 out of 399 in Job Search and Employment category
42 out of 202 in Writing and Editing Services category
Customer service
72 in category
40 in category
Website
64 in category
38 in category
Product or Service Quality
56 in category
36 in category
Diversity of Products or Services
62 in category
40 in category

LiveCareer and My Perfect Resume Rating Details

Customer service
1.1 (153 reviews)
1.3 (276 reviews)
Reviewer's quote

...The customer service rep tried to sell to me again despite the fact I never had anything from them since the original payment..

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I contacted their customer service several times explaining my situation, that my card was used yes but it was not me that opened the account and I certainly never gave my approval to use my card for the account. They offered to cancel the account, but gave absolutely no offer to give any refunds....

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Website
1.7 (139 reviews)
1.7 (266 reviews)
Reviewer's quote

Website advertising “free resume templates” caught my eye, as I am currently job-seeking and dislike resume building. Spent well over an hour entering and refining data - I will say I loved the feature that automatically offered bulletpoint options based on the job title. Finally reached the...

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I decided to sign my resume through their website and for that I had to pay a few bucks like one time payment. Abaut 25 bucks subscription was nothing written. A few months later, I found out that they were debiting my account and taking my money from my account...

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Product or Service Quality
1.3 (127 reviews)
1.6 (234 reviews)
Reviewer's quote

Seriously, why would anyone pay 25$ to build resume??? The customer service rep was polite and promised that he will cancel and refund my money, which he never did. So I called my bank in a week and disputed the charge. Looks like some legal team from Live career fought back with my bank and...

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I canceled the service during the same business day I opened it. Ten days later, my checking account was deducted the full amount of a month's charge. When I called, I was told they were only authorized to refund half of the billing amount and that I never canceled the service...

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Diversity of Products or Services
1.4 (124 reviews)
1.5 (231 reviews)
Reviewer's quote

I paid for services today and not able to download resume. I have called several time and was told IT was working on updating the system and give it fifteen minutes...

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...After cancellation the agent tried to solicit me for additional months at half price and consistently questioned my "online experience" with the resume services. It was like I had called them to offer praise and not a complaint. I was talking to a robot...

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LiveCareer and My Perfect Resume Pros and Cons

Pros
  • Easy resume builder
  • Easy to make resume
  • Easy cover letter options
  • Some of the resume templettes and the helpful tips
  • Selection of resumes available
  • Samples
Cons
  • Horrible customer service
  • Deceptive billing practices
  • Unwilling to provide resolution
  • Horrible customer service
  • Hidden fees and charges
  • Deceptive billing

LiveCareer and My Perfect Resume Most Positive Reviews

Top rated reviews
5

Went on the website to create a resume. I was a bit dismayed that I had to pay almost $2 just to download my resume but...

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5

My name is amanda gallegos & your company took $37 from my account I had a one time fee of &3 for a one time...

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5

I have owned my own company for 6 years I don't need a resume or a business plan. After waiting on hold for a short...

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5

Free until you've spent half an hour building your "perfect" resume. Made a live chat complaint and all I got was "Have...

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LiveCareer and My Perfect Resume Most Critical Reviews

Lowest rated reviews
1

I thought I'd give LiveCareer's service a try as I haven't updated my CV in a while. Then I did what I'm guessing most p...

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1

I went on the website because it said free trial. It was not free. In order to download my resume I had to may them...

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1

I've had the same issue as everyone else. I tried to go back to the web site to see what the prices were after the $40...

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1

Sign up for $1.95 14 day trial and once that trial ends they will steal $9.95 out of your account every week intill you...

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LiveCareer and My Perfect Resume Latest Reviews

Recent published reviews
1

I signed up for an initial trial of $1.95. Now, $166.00 later, I have never received anything from them. It is a scam...

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1.1

I got scammed. Got me sooo good. Paid 3 dollars after I thought I was creating a free resume. Didn't want to lose 4...

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No votes

May I please cancel my subscription, i have tried to cancel by email but my email is not registering. please email me to...

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1

You will pay for downloading your resume or using the site as a trial. They will take your info and subscribe you...

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LiveCareer and My Perfect Resume Products and Services

Most reviewed product and services
  • Livecareer Resume Writing (51 reviews)
  • Livecareer Subscription (50 reviews)
  • Livecareer Customer Care (32 reviews)
  • My Perfect Resume Subscription (116 reviews)
  • My Perfect Resume Account (85 reviews)
  • My Perfect Resume Resume Writing Free Trial (72 reviews)