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Zales

Jewelry and Accessories
  • 1 ISSUES RESOLVED
  • 360 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Product quality 2
  • Given the runaround 2
  • Website 1
  • Store staff seemed sorry even while refusing to honor price 1
  • Staff at the store were very nice 1

Customers don't like

  • Customer service20
  • Quality7
  • Bad quality4
  • Poor product3
  • No solution3
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Littman Jewelers

Jewelry and Accessories
  • 1 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $10.8K CLAIMED LOSSES
  • $984 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Sales person needs training of manners 1

Customers don't like

  • Service3
  • Workmanship2
  • I just dont want to go back to the store2
  • Warranty or customer service misrepresented1
  • Over the phone customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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