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Zales

1.5
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 367 TOTAL REVIEWS
Rank
168 out of 827
in Jewelry and Accessories category
Rating Details
Customer service
Product or Service Quality
Website
Warranty
Statistics of Customer Service Calls
  • TOTAL CALLS
    48
  • SUCCESSFUL
    79%
  • AVG CALL DURATION
    05:34
  • ISSUES RESOLVED
    8%
Top Products and Services
1.5
151 reviews
1.4
41 reviews
No votes
10 reviews
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 80 TOTAL REVIEWS
Rank
99 out of 827
in Jewelry and Accessories category
Rating Details
Customer service
Product or Service Quality
Website
Warranty
Statistics of Customer Service Calls
  • TOTAL CALLS
    12
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    04:02
  • ISSUES RESOLVED
    0%
Top Products and Services
2.5
25 reviews
2.7
12 reviews
1.2
9 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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