PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Little Caesars and Papa Johns Pizza as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Little Caesars
Papa Johns Pizza

Little Caesars and Papa Johns Pizza Overview

Total reviews
3892
1103
Company responses
0
0
Issues resolved
10
3

Little Caesars and Papa Johns Pizza Consumer Ratings

Rank
49 out of 652 in Fast Food category
72 out of 652 in Fast Food category
Customer service
56 in category
60 in category
Product or Service Quality
53 in category
56 in category
Quality of Food
38 in category
48 in category
Price Affordability
17 in category
66 in category

Little Caesars and Papa Johns Pizza Rating Details

Customer service
1.6 (1882 reviews)
1.5 (307 reviews)
Reviewer's quote

...They never gave me a refund, they have very poor customer service and bad online service as well. I will never order delivery again, online from Little Caesars just a terrible company. I never received a refund on my card,I never received any pizza at all...

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...Once again poor customer service. I had to tell the employee what I wanted him to do. No apology or anything...

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Product or Service Quality
1.7 (1767 reviews)
1.7 (240 reviews)
Reviewer's quote

The service was great and pizza was good as usual, but the employees were not wearing face masks or gloves no sanitizing surfaces. There is a note taped to front door for customers required to wear face mask upon entering the building, but employees were not following the same directions. If my...

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...Poor quality, did not rise it wasnt even cut all the way through. My number one concern is MASK EMPLOYEES WEAR MASK CORRECTLY AT ALL TIMES!! We are in the middle of a health PANDEMIC!!!! I wish I could add the pictures B at the Austin Peay location 38128..

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Quality of Food
2.3 (1762 reviews)
2.2 (256 reviews)
Reviewer's quote

...oached on taking care of the customer first and it should be the customer that should have to go out of "their way" to accommodate her lack of supervision and quality of food that is given out daily. My father owned 2 restaurants for over 35 years in Colorado and I am very familiar with quality and good customer service, something ...

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...I'm very disappointed in the quality of the food and customer. Service. I usually spend a lot of money there for family events...

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Price Affordability
3.3 (1738 reviews)
2.5 (260 reviews)
Reviewer's quote

...and the price was more then I was told. and it had onions on it. I'm allergic to onions...

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...PRICE IS NOT THE POINT, IT IS THE PRINCIPLE. IF I ADVISED MY CUSTOMERS WHAT MY PROBLEMS THEY WOULD NOT BUY FROM ME. WELL I GUESS I'M DONE WITH PAPA JOHNS...

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Little Caesars and Papa Johns Pizza Pros and Cons

Pros
  • Cheap affordable meal
  • Price
  • Pizza
  • Customer service horrobile
  • Idea it was close to my home
  • Close to home
Cons
  • Customer service
  • Poor customer service
  • Poor service
  • Customer service
  • Unprofessional staff
  • Unprofessional staff or the customer service they provided

Little Caesars and Papa Johns Pizza Most Positive Reviews

Top rated reviews
5

the store on the bulivard has rude people i went in their tonight i ordered and thier is a sign on the counter that...

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5

on Friday, at approximately 5:30 pm, we called in a pizza order to our local papa johns pizza in rockingham nc! they...

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5

The little Caesars on west Chicago need to be closed down they have the worst customer service every along with there...

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5

Myspouse and I went to Papa Johns for lunch and we requested a vegetable pizza with no cheese as it was prepared last...

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Little Caesars and Papa Johns Pizza Most Critical Reviews

Lowest rated reviews
1

Theses guys always cussing and using abusive language thats hurtful to your ears. I been shopping this store about two...

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1

i am complaining from hobbs NM order 0133 , your pizza is so disgusting because the cheese was so raw and it was nasty...

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1

Horrible Rude disrespectful employees and manager that yelled at me in front of other customers over a pre-order that...

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1

We waited in line for way too long because there were only 3 people working the service line for a sold out crowd at...

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Little Caesars and Papa Johns Pizza Latest Reviews

Recent published reviews
1

I have gone to Little Caesar's Pizza 4 times in the last 10 days and walked out with 1 pepperoni pizza. All 4 times I...

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2.6

Took almost 3hrs to receive it and it was cold.

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No votes

I went to little caesars and the lady at the window was not wearing her mask correctly. From what I could see neither wa...

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3

I placed my order via phone for an shaq pizza removing the pepperoni. I got to the store , was no greeted and until the...

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Little Caesars and Papa Johns Pizza Products and Services

Most reviewed product and services
  • Little Caesars Customer Care (799 reviews)
  • Little Caesars Pizza (629 reviews)
  • Little Caesars Manager (334 reviews)
  • Papa Johns Pizza Pizza (605 reviews)
  • Papa Johns Pizza Delivery Service (81 reviews)
  • Papa Johns Pizza Customer Care (63 reviews)