PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Liquidation Channel and The Bradford Exchange as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Liquidation Channel
The Bradford Exchange

Liquidation Channel and The Bradford Exchange Overview

Total reviews 249 1456
Company responses 0 0
Issues resolved 0 10

Liquidation Channel and The Bradford Exchange Consumer Ratings

Rank
42 out of 864 in Jewelry and Accessories category
107 out of 864 in Jewelry and Accessories category
Product or Service Quality
47 in category
71 in category
Customer service
28 in category
79 in category
Exchange, Refund and Cancellation Policy
39 in category
65 in category
Website
57 in category
120 in category

Liquidation Channel and The Bradford Exchange Rating Details

Product or Service Quality
2.7 (110 reviews)
2.2 (388 reviews)
Reviewer's quote

I purchased some expensive jewelry and was very disappointed in the quality of the product. The hosts use high pressure sales and it gets over bearing I got stung by them very seldom watch or buy products from them. The new president is greedy and prices have gone up so folks can't purchase them...

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...This piece of work should not be a Kinkade product. Shame on You Bradford Exchange!!!..

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Customer service
3.1 (108 reviews)
1.7 (481 reviews)
Reviewer's quote

...When you call customer service the just give you the run around and I AM SORRY I AM SORRY you know thats easy to say today but your still screwed!!!!..

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No customer service whatsoever! Try to cancel a subscription or return an item for a refund and you are given the run around and ending up nowhere! Try to e-mail them from their site and it won't even send because it keeps giving you an error msg. that your postal code should be 6 characters. No...

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Exchange, Refund and Cancellation Policy
2.7 (102 reviews)
1.9 (371 reviews)
Reviewer's quote

...Many times they say they are giving you a refund and refunding your shipping and then I find out on my credit card that they did not. Definitely watch your credit card! It is so frustrating and time-consuming. I am finding another jewelry supplier for my business...

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Bradford Exchange contacted me to let me know they had canceled my subscription as requested..

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Website
3.2 (100 reviews)
2.3 (426 reviews)
Reviewer's quote

Item pictured on website was not the same item being shown on tv even though it was the same item number. I received a 3 strand when I ordered the single strand No one can help. One rep told me it was the same item but 2 strands weren’t showing...

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Tried to order checks online, website EXTREMELY SLOW. Finally, got info placed into form, clicked on "continue" and order was blown away. Was able to retrieve order only to have the same thing happen...

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Liquidation Channel and The Bradford Exchange Pros and Cons

Pros
  • Variety of products
  • Variety
  • Price
  • Unique items
  • Products are of good quaility
  • Product
Cons
  • Lack of solving the problems
  • What it actually was when received
  • Poor workmanship
  • Customer service
  • Failure to honor guarantee
  • Customer service follow up

Liquidation Channel and The Bradford Exchange Most Positive Reviews

Top rated reviews
5

I have had very good service for all. I have had exp with retail & previously bought from QVC. At times the hosts ta...

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5

I purchased a ring from this company and was totally disappointed when I received the item. The ring that is on the...

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5

Great experience with channel almost two years. I cannot understand why head of company could not step in & hurry...

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5

I purchased at least two men's rings from the Bradford Exchange and received my rings in a relatively timely manner. The...

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Liquidation Channel and The Bradford Exchange Most Critical Reviews

Lowest rated reviews
1

I received 10 ordered jewelry items yesterday . All in one manilla type envelope. I was anxious to receive what I...

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1

Took me for $114.00. Keep getting post card delayed another 2 months. 877-903-**** for a refund. Options are in...

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1

I ordered a ring, within 10 minutes called to cancel the order. I was told no problem. They would credit my card. That w...

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1

We were signed on to receive a monthly addition to a train set. We were unable to stop the shipments from coming once we...

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Liquidation Channel and The Bradford Exchange Latest Reviews

Recent published reviews
1

I purchased some expensive jewelry and was very disappointed in the quality of the product. The hosts use high pressure...

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1

I called u with no resolve I put a very bad review n u asked me to contact u. However your emails dont work
You email me....

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1

They are giving the rest of the shop at home companies a black eye. Note the item was priced at a great price maybe...

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No votes

The only way to contact them is through an email which states you will hear back in one business day. Going on 6 and 2...

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Liquidation Channel and The Bradford Exchange Products and Services

Most reviewed product and services
  • Liquidation Channel Ring (27 reviews)
  • Liquidation Channel Tv Show (15 reviews)
  • Liquidation Channel Shipping Service (8 reviews)
  • The Bradford Exchange Shipping Service (195 reviews)
  • The Bradford Exchange Ring (133 reviews)
  • The Bradford Exchange Check (29 reviews)