PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Liquidation Channel and The Bradford Exchange as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Liquidation Channel
The Bradford Exchange

Liquidation Channel and The Bradford Exchange Overview

Total reviews
248
1306
Company responses
0
0
Issues resolved
0
10

Liquidation Channel and The Bradford Exchange Consumer Ratings

Rank
47 out of 831 in Jewelry and Accessories category
113 out of 831 in Jewelry and Accessories category
Product or Service Quality
49 in category
77 in category
Customer service
29 in category
86 in category
Exchange, Refund and Cancellation Policy
42 in category
72 in category
Website
57 in category
119 in category

Liquidation Channel and The Bradford Exchange Rating Details

Product or Service Quality
2.8 (109 reviews)
2.1 (342 reviews)
Reviewer's quote

...What would an $80 credit cost them? Poor customer service! I want my reimbursement on these two purchases..

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Horrible customer service and no resolution to my missing purchase..

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Customer service
3.1 (107 reviews)
1.7 (429 reviews)
Reviewer's quote

...When you call customer service the just give you the run around and I AM SORRY I AM SORRY you know thats easy to say today but your still screwed!!!!..

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I never talked to Customer Service period! I want a response from Bradford exchange!..

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Exchange, Refund and Cancellation Policy
2.7 (101 reviews)
1.9 (323 reviews)
Reviewer's quote

...Many times they say they are giving you a refund and refunding your shipping and then I find out on my credit card that they did not. Definitely watch your credit card! It is so frustrating and time-consuming. I am finding another jewelry supplier for my business...

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I am trying to get an agent as my exchange has not come and it's been over three weeks..

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Website
3.2 (99 reviews)
2.3 (379 reviews)
Reviewer's quote

Item pictured on website was not the same item being shown on tv even though it was the same item number. I received a 3 strand when I ordered the single strand No one can help. One rep told me it was the same item but 2 strands weren’t showing...

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...I have emailed you through your website twice & once from your confirmation email to cancel. This email was placed roughly 1/2 hour after ordering. Items on backorder to be delivered in July...

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Liquidation Channel and The Bradford Exchange Pros and Cons

Pros
  • Variety of products
  • Variety
  • Price
  • Unique items
  • Product
  • Pretty products
Cons
  • Lack of solving the problems
  • What it actually was when received
  • Poor workmanship
  • Customer service
  • Failure to honor guarantee
  • Customer service follow up

Liquidation Channel and The Bradford Exchange Most Positive Reviews

Top rated reviews
5

I have had very good service for all. I have had exp with retail & previously bought from QVC. At times the hosts ta...

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5

I purchased a ring from this company and was totally disappointed when I received the item. The ring that is on the...

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5

Great experience with channel almost two years. I cannot understand why head of company could not step in & hurry...

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5

I purchased at least two men's rings from the Bradford Exchange and received my rings in a relatively timely manner. The...

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Liquidation Channel and The Bradford Exchange Most Critical Reviews

Lowest rated reviews
1

I received 10 ordered jewelry items yesterday . All in one manilla type envelope. I was anxious to receive what I...

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1

Took me for $114.00. Keep getting post card delayed another 2 months. 877-903-6825 for a refund. Options are in...

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1

I ordered a ring, within 10 minutes called to cancel the order. I was told no problem. They would credit my card. That w...

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1

We were signed on to receive a monthly addition to a train set. We were unable to stop the shipments from coming once we...

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Liquidation Channel and The Bradford Exchange Latest Reviews

Recent published reviews
1

They are giving the rest of the shop at home companies a black eye. Note the item was priced at a great price maybe...

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No votes

The letter said final installment I still have space in my case for more checking the site on the Internet it says...

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1

Around 2015 I became disabled with a heart muscle problem Looking for a way to keep working I decided to sell their jewe...

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No votes

received email on shipping and this is the 3rd time my address is wrong. Not sure what your company is doing.
My address...

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Liquidation Channel and The Bradford Exchange Products and Services

Most reviewed product and services
  • Liquidation Channel Ring (27 reviews)
  • Liquidation Channel Customer Care (18 reviews)
  • Liquidation Channel Tv Show (15 reviews)
  • The Bradford Exchange Shipping Service (189 reviews)
  • The Bradford Exchange Ring (130 reviews)
  • The Bradford Exchange Customer Care (125 reviews)