PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about QVC and Liquidation Channel as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

QVC
Liquidation Channel

QVC and Liquidation Channel Overview

Total reviews 921 249
Company responses 0 0
Issues resolved 5 0

QVC and Liquidation Channel Consumer Ratings

Rank
280 out of 3115 in E-commerce category
43 out of 843 in Jewelry and Accessories category
Customer service
179 in category
31 in category
Exchange, Refund and Cancellation Policy
158 in category
40 in category
Product or Service Quality
215 in category
49 in category
Website
321 in category
61 in category

QVC and Liquidation Channel Rating Details

Customer service
2 (295 reviews)
3.1 (108 reviews)
Reviewer's quote

...I waited a week longer and then called QVC Customer Service to get an update. The agent said that the post office had lost my order and that QVC will issue me a refund. I told the agent that I still wanted the item, she said that it was sold out...

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...When you call customer service the just give you the run around and I AM SORRY I AM SORRY you know thats easy to say today but your still screwed!!!!..

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Exchange, Refund and Cancellation Policy
2.2 (242 reviews)
2.7 (102 reviews)
Reviewer's quote

Item defective, contacted QVC and they issued a total refund..

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...Many times they say they are giving you a refund and refunding your shipping and then I find out on my credit card that they did not. Definitely watch your credit card! It is so frustrating and time-consuming. I am finding another jewelry supplier for my business...

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Product or Service Quality
2.4 (241 reviews)
2.7 (110 reviews)
Reviewer's quote

... a recording so i called the order line and she said it was out of stock and will not be ordered again they have all my money and you have to talk to customer service to get it back....

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I purchased some expensive jewelry and was very disappointed in the quality of the product. The hosts use high pressure sales and it gets over bearing I got stung by them very seldom watch or buy products from them. The new president is greedy and prices have gone up so folks can't purchase them...

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Website
2.7 (240 reviews)
3.2 (100 reviews)
Reviewer's quote

...THEY SHOULD BRING DOWN THEIR WEBSITE AND START OVER. STARTING WITH MANAGEMENT. 0 0..

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Item pictured on website was not the same item being shown on tv even though it was the same item number. I received a 3 strand when I ordered the single strand No one can help. One rep told me it was the same item but 2 strands weren’t showing...

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QVC and Liquidation Channel Pros and Cons

Pros
  • Merchandise
  • Some items are fine
  • Hosts and product variety
  • Variety of products
  • Variety
  • Price
Cons
  • Customer service
  • Return policy
  • Lack of knowledge from every person that works there
  • Lack of solving the problems
  • What it actually was when received
  • Poor workmanship

QVC and Liquidation Channel Most Positive Reviews

Top rated reviews
5

Not complaining about the company, but about ALL the hosts and their incessant use of the word "awesome". Hey, newsflas...

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5

I have had very good service for all. I have had exp with retail & previously bought from QVC. At times the hosts ta...

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5

I wrote Customer Service in August 2,2015 of me being a customer for over 17 years and recently I had to give up my Post...

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5

Great experience with channel almost two years. I cannot understand why head of company could not step in & hurry...

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QVC and Liquidation Channel Most Critical Reviews

Lowest rated reviews
1

I have spent more than $5000 dollars with QVC a over the past 16 years. Of course I have made many returns and I have...

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1

I received 10 ordered jewelry items yesterday . All in one manilla type envelope. I was anxious to receive what I...

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1

I was late one time on a payment due to a house fire. All my mail had to be routed to a friend's house. Well I...

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1

I ordered a ring, within 10 minutes called to cancel the order. I was told no problem. They would credit my card. That w...

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QVC and Liquidation Channel Latest Reviews

Recent published reviews
No votes

The last 3 items I ordered did not include my receipt in box. If I was unhappy with item how could I return it? Maybe...

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1

I purchased some expensive jewelry and was very disappointed in the quality of the product. The hosts use high pressure...

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3.6

I am not pissed, but I did call in an order and got the incorrect product shipped

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1

They are giving the rest of the shop at home companies a black eye. Note the item was priced at a great price maybe...

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QVC and Liquidation Channel Products and Services

Most reviewed product and services
  • Qvc Shipping Service (48 reviews)
  • Qvc Reporter (40 reviews)
  • Qvc Tv Show (23 reviews)
  • Liquidation Channel Ring (27 reviews)
  • Liquidation Channel Tv Show (15 reviews)
  • Liquidation Channel Shipping Service (8 reviews)