PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about QVC and Liquidation Channel as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

QVC
Liquidation Channel

QVC and Liquidation Channel Overview

Total reviews 877 249
Company responses 0 0
Issues resolved 3 0

QVC and Liquidation Channel Consumer Ratings

Rank
264 out of 3147 in E-commerce category
43 out of 855 in Jewelry and Accessories category
Customer service
173 in category
29 in category
Website
313 in category
59 in category
Product or Service Quality
201 in category
48 in category
Exchange, Refund and Cancellation Policy
150 in category
40 in category

QVC and Liquidation Channel Rating Details

Customer service
2 (274 reviews)
3.1 (108 reviews)
Reviewer's quote

...QVC'S MANAGEMENT HIDES BEHIND THE POOR TECHNOLOGY, CHAT APPLICATIONS AND CUSTOMER SERVICE REPS WHO HAVE NO AUTHORITY TO MAKE DECISIONS. THEIR "GUEST" SIGN IN APPLICATION IS ONE OF THE WORST I HAVE EVER WORKED WITH. QVC'S MERGE WITH HSN ONLY COMPLICATED MATTERS FURTHER...

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...When you call customer service the just give you the run around and I AM SORRY I AM SORRY you know thats easy to say today but your still screwed!!!!..

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Website
2.6 (225 reviews)
3.2 (100 reviews)
Reviewer's quote

I ordered three things make-up a tablet and a blanket I receive the blanket the other two Ive never received when I went onto your website it says I have no orders. This is not a great first impression of QVC..

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Item pictured on website was not the same item being shown on tv even though it was the same item number. I received a 3 strand when I ordered the single strand No one can help. One rep told me it was the same item but 2 strands weren’t showing...

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Product or Service Quality
2.4 (225 reviews)
2.7 (110 reviews)
Reviewer's quote

...This is my time and my life, so much effort went into this, to add this product in the perfect places to my home to protect our children and family only to have damage, time and money in the end. All the while our home goes unprotected. Its almost not even worth it...

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I purchased some expensive jewelry and was very disappointed in the quality of the product. The hosts use high pressure sales and it gets over bearing I got stung by them very seldom watch or buy products from them. The new president is greedy and prices have gone up so folks can't purchase them...

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Exchange, Refund and Cancellation Policy
2.2 (223 reviews)
2.7 (102 reviews)
Reviewer's quote

So I waited, I called QVC today, and they offered a full refund of the item which still didn't help the paint being stripped or holes in my walls and much more. We just purchased this home, I have been painting for weeks turning this house into our home. Now due to a mix up where I am unable to...

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...Many times they say they are giving you a refund and refunding your shipping and then I find out on my credit card that they did not. Definitely watch your credit card! It is so frustrating and time-consuming. I am finding another jewelry supplier for my business...

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QVC and Liquidation Channel Pros and Cons

Pros
  • Merchandise
  • Some items are fine
  • Hosts and product variety
  • Variety of products
  • Variety
  • Price
Cons
  • Customer service
  • Return policy
  • Lack of knowledge from every person that works there
  • Lack of solving the problems
  • What it actually was when received
  • Poor workmanship

QVC and Liquidation Channel Most Positive Reviews

Top rated reviews
5

Not complaining about the company, but about ALL the hosts and their incessant use of the word "awesome". Hey, newsflas...

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5

I have had very good service for all. I have had exp with retail & previously bought from QVC. At times the hosts ta...

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5

I wrote Customer Service in August 2,2015 of me being a customer for over 17 years and recently I had to give up my Post...

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5

Great experience with channel almost two years. I cannot understand why head of company could not step in & hurry...

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QVC and Liquidation Channel Most Critical Reviews

Lowest rated reviews
1

I have spent more than $5000 dollars with QVC a over the past 16 years. Of course I have made many returns and I have...

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1

I received 10 ordered jewelry items yesterday . All in one manilla type envelope. I was anxious to receive what I...

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1

I was late one time on a payment due to a house fire. All my mail had to be routed to a friend's house. Well I...

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1

I ordered a ring, within 10 minutes called to cancel the order. I was told no problem. They would credit my card. That w...

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QVC and Liquidation Channel Latest Reviews

Recent published reviews
4.2

When notified of an impending auto delivery of the Peter Thomas Roth serum, I promptly cancelled it. I have, however,...

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1

I purchased some expensive jewelry and was very disappointed in the quality of the product. The hosts use high pressure...

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No votes

Host, Shawn Killinger is very charming and relatable. I like watching her, very much. However, I have wondered why...

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1

They are giving the rest of the shop at home companies a black eye. Note the item was priced at a great price maybe...

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QVC and Liquidation Channel Products and Services

Most reviewed product and services
  • Qvc Shipping Service (48 reviews)
  • Qvc Reporter (40 reviews)
  • Qvc Tv Show (23 reviews)
  • Liquidation Channel Ring (27 reviews)
  • Liquidation Channel Tv Show (15 reviews)
  • Liquidation Channel Shipping Service (8 reviews)