PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mac Cosmetics and Limelight By Alcone as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mac Cosmetics
Limelight By Alcone

Mac Cosmetics and Limelight By Alcone Overview

Total reviews
233
104
Company responses
0
0
Issues resolved
4
1

Mac Cosmetics and Limelight By Alcone Consumer Ratings

Rank
115 out of 912 in Cosmetics and Personal Care category
134 out of 912 in Cosmetics and Personal Care category
Customer service
145 in category
96 in category
Product or Service Quality
74 in category
107 in category
Website
79 in category
91 in category
Price Affordability
99 in category
132 in category

Mac Cosmetics and Limelight By Alcone Rating Details

Customer service
1.5 (101 reviews)
1.9 (64 reviews)
Reviewer's quote

...I called customer service I talked to a gentleman and he said it would automatically be deleted in 2 days it still hasn't been it's been like 2 weeks..

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...They have very poor customer service..

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Product or Service Quality
2.6 (86 reviews)
2.1 (63 reviews)
Reviewer's quote

...I tried to reach MAC for either a refund or to have them re-send the products. After trying in vain to reach them, I escalated a claim with PAYPAL. I did EVERYTHING I was asked to do-- down to paying (more money) to send the product back to MAC...

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Once it came I was out of town helping my elderly mother so I didn't actually open the package until about 26 days after the products actually arrived at my home. Once I opened the products and tried them the color was totally off - I literally looked like an oompa loompa with bright pink cheeks -...

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Website
2.8 (82 reviews)
2.5 (59 reviews)
Reviewer's quote

Placed 2 orders when they had 25% off on their website. Received tracking numbers and confirmation emails when orders were shipped. Checked the numbers and MAC had the packages sent back! I called and they said there was an error with the discounts and so they cancelled my orders...

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Website doesn't work! I got an error notice every time I clicked on something. Can't get items into the cart. When it's time to pay it goes completely black and takes me back to the beginning with an empty cart...

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Price Affordability
2.7 (77 reviews)
2.3 (62 reviews)
Reviewer's quote

...Foundation works great, great price for the awesome foundation. Does not oxidize also!..

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...A little pricey for the quality. I personally wouldn't repurchase. Lipgloss: I do love my limelife lipgloss...

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Mac Cosmetics and Limelight By Alcone Pros and Cons

Pros
  • Its products
  • Products as it suits my complexion
  • Products
  • I like by beauty guide
  • Direct local distributor
  • Love these products
Cons
  • Horrible customer service
  • Disregard of customer service
  • Rude staff and appalling customer service
  • Customer service
  • Product not as described
  • Corporate policies

Mac Cosmetics and Limelight By Alcone Most Positive Reviews

Top rated reviews
5

I completely agree that the rep/makeup artist at the columbus ga store is horrible. Everyone is helpful but her, shes...

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5

I must admit when I first joined Limelight by alcone it was the first time I had ever been in direct sales. I joined in...

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5

This is not a review but a statement to your company. I was a loyal customer to your brand however due to your decision...

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5

I love the products my skin feels great ! The concealer actually works for an entire day the foundation has excellent...

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Mac Cosmetics and Limelight By Alcone Most Critical Reviews

Lowest rated reviews
1

I entered Mac's store in Stratford Westfield around 10 mins past 8pm. The store was busy and there were a lot of makeup...

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1

Way too expensive for what u get. Can buy same stuff at Walmart

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1

I got my make up done at a mac store located at 202 west 125st. Two days later after getting my service develop a...

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1

If you cancel an order - beware! You get what they feel like giving you back, instead of what you paid. Then emails to...

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Mac Cosmetics and Limelight By Alcone Latest Reviews

Recent published reviews
2.6

Mac gigalash mascara packaged without a brush. Company gave me run around for replacing. Seems a small thing for them...

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1.5

First of all I received my make up about a month after ordering, which I was kind of bummed about but I understood due...

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No votes

Mac Cosmetics sent an empty package to my home

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1.4

I ordered a month ago and still no product.

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Mac Cosmetics and Limelight By Alcone Products and Services

Most reviewed product and services
  • Mac Cosmetics Customer Care (35 reviews)
  • Mac Cosmetics Foundation (26 reviews)
  • Mac Cosmetics Lipstick (20 reviews)
  • Limelight By Alcone Foundation (26 reviews)
  • Limelight By Alcone Customer Care (15 reviews)
  • Limelight By Alcone Shipping Service (10 reviews)