PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mac Cosmetics and Limelight By Alcone as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mac Cosmetics
Limelight By Alcone

Mac Cosmetics and Limelight By Alcone Overview

Total reviews
213
98
Company responses
0
0
Issues resolved
3
1

Mac Cosmetics was first mentioned on PissedConsumer on May 25, 2011 and since then this brand received 213 reviews. It is 115 reviews more than Limelight By Alcone received since Aug 28, 2016. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Mac Cosmetics customer support team and Limelight By Alcone customer service.

Mac Cosmetics and Limelight By Alcone Consumer Ratings

Rank
108 out of 1215 in Cosmetics and Personal Care category
112 out of 1215 in Cosmetics and Personal Care category
Customer service
131 in category
81 in category
Staff
127 in category
63 in category
Product or Service Quality
58 in category
97 in category

According to consumer ratings and reviews, Mac Cosmetics ranks 4 points higher in the Cosmetics and Personal Care category than Limelight By Alcone. People gave Mac Cosmetics 1.5 stars for Customer service criterion in Cosmetics and Personal Care category and it is 294 points higher than the worst rated brand in this category. At the same time, Limelight By Alcone was rated 2 stars for Customer service criterion in this category and it is 344 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Limelight By Alcone has a higher rating than Mac Cosmetics. Regarding Product or Service Quality criterion, consumers gave Mac Cosmetics 2.6 stars and it is 86% greater than other in category. Limelight By Alcone however was rated 2.1 stars and it is 77% greater than other in category.

Mac Cosmetics and Limelight By Alcone Rating Details

Customer service
1.5 (94 reviews)
2 (61 reviews)
Reviewer's quote

...Myself and my Husband were the only two customers in the ENTIRE store, while three staff members continued to chat amongst themselves without even acknowledging our presence. my Husband was the one who ended up helping me and sifting through the drawers to find the right shade...

Erica Y

...They have very poor customer service..

Megan L
Staff
1.5 (91 reviews)
2.2 (57 reviews)
Reviewer's quote

EMAIL sent on 03/01/19 at 22:01 GMT Customer service issue - Impolite/rude staff complaint Dear Sir / Madam, I am writing to you to raise an issue about: Shops The issue that I have experienced was: Went into store to make exchange with products that I bought online. Associate behind the counter...

Desirei E

I was protecting myself for being ghosted.

Flordia
Product or Service Quality
2.6 (81 reviews)
2.1 (61 reviews)
Reviewer's quote

2, product defects Bluetooth and wifi *** out needed to take it in for the week for the motherboard to be replaced! 3, entry level RAM is CAPPED less then other iMacs. and again costs way more trough apple! but good thing is you can do it yourself! 4, Fusion Drive GARBAGE! 5400 speed drive with...

Ricky M

I like your products and became a consultant for the discount, I do not wish to sell the product. the monthly fee ends up making my makeup even more expensive. id like to stop being a consultant yet can find no info on how to stop! please help me! I don't want to have to stop my credit card account...

brenda d

Mac Cosmetics and Limelight By Alcone Pros and Cons

Pros
  • Its products
  • Products
  • Products as it suits my complexion
  • I like by beauty guide
  • I like the product
  • Direct local distributor
Cons
  • Horrible customer service
  • Disregard of customer service
  • Rude staff and appalling customer service
  • Product not as described
  • Customer service
  • Supply and demand

Mac Cosmetics and Limelight By Alcone Most Positive Reviews

Top rated reviews
5

I completely agree that the rep/makeup artist at the columbus ga store is horrible. Everyone is helpful but her, shes...

5

I must admit when I first joined Limelight by alcone it was the first time I had ever been in direct sales. I joined in...

Mac Cosmetics and Limelight By Alcone Most Critical Reviews

Lowest rated reviews
1

I entered Mac's store in Stratford Westfield around 10 mins past 8pm. The store was busy and there were a lot of makeup...

1

Way too expensive for what u get. Can buy same stuff at Walmart

Mac Cosmetics and Limelight By Alcone Latest Reviews

Recent published reviews
1

I was told that that the color that I was going to get was going to go with my skin tone and it was the right color for...

Read all 213 reviews

I need to cancel my membership and no long be a beauty guide.

Read all 98 reviews

Mac Cosmetics and Limelight By Alcone Products and Services

Most reviewed product and services
  • Mac Cosmetics Customer Care (33 reviews)
  • Mac Cosmetics Foundation (26 reviews)
  • Mac Cosmetics Lipstick (19 reviews)
  • Limelight By Alcone Foundation (25 reviews)
  • Limelight By Alcone Customer Care (15 reviews)
  • Limelight By Alcone Shipping Service (10 reviews)