PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Limelight By Alcone and Mac Cosmetics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Limelight By Alcone
Mac Cosmetics

Limelight By Alcone and Mac Cosmetics Overview

Total reviews
98
216
Company responses
0
0
Issues resolved
1
3

Mac Cosmetics was first mentioned on PissedConsumer on May 25, 2011 and since then this brand received 216 reviews. It is 118 reviews more than Limelight By Alcone received since Aug 28, 2016. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Limelight By Alcone customer support team and Mac Cosmetics customer service.

Limelight By Alcone and Mac Cosmetics Consumer Ratings

Rank
116 out of 1161 in Cosmetics and Personal Care category
113 out of 1161 in Cosmetics and Personal Care category
Value for money
96 in category
59 in category
Customer service
80 in category
130 in category
Reliability
59 in category
58 in category

According to consumer ratings and reviews, Mac Cosmetics ranks 3 points higher in the Cosmetics and Personal Care category than Limelight By Alcone. People gave Limelight By Alcone 2.2 stars for Value for money criterion in Cosmetics and Personal Care category and it is 278 points higher than the worst rated brand in this category. At the same time, Mac Cosmetics was rated 2.7 stars for Value for money criterion in this category and it is 315 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Limelight By Alcone has a higher rating than Mac Cosmetics. Regarding Reliability criterion, consumers gave Limelight By Alcone 2.1 stars and it is 84% greater than other in category. Mac Cosmetics however was rated 2.1 stars and it is 84% greater than other in category.

Limelight By Alcone and Mac Cosmetics Rating Details

Value for money
2.2 (63 reviews)
2.7 (73 reviews)
Reviewer's quote

I am a beauty gueid wanted to see if I can get money back..

Saoirse

They won't send my card, they won't refund my money, their "customer service phone number" doesn't work so I cannot speak to anyone in a supervisory position, they won't allow me to pay for a tracking number to be attached, NOTHING! I have wasted over half of the time of my PRO membership THAT I...

PissedConsumer1097221
Customer service
2 (61 reviews)
1.4 (96 reviews)
Reviewer's quote

...They have very poor customer service..

Megan L

The worst customer service ever! No one is responsible for anything. Processing time of online order is 5-7 (even though promised 1-2 days) business days plus shipping time. After a week of waiting, my order was still processing, so I called customer service and everyone said "there is nothing we...

Natalya S
Reliability
2.1 (61 reviews)
2.1 (57 reviews)
Reviewer's quote

I like your products and became a consultant for the discount, I do not wish to sell the product. the monthly fee ends up making my makeup even more expensive. id like to stop being a consultant yet can find no info on how to stop! please help me! I don't want to have to stop my credit card account...

brenda d

If you need MAC products, buy it through third party like Nordstrom, Macy's etc.Never buy things directly through MAC. The worst customer service ever!No one is responsible for anything. Processing time of online order is 5-7 (even though promised 1-2 days) business days plus shipping time.Never...

Percy

Limelight By Alcone and Mac Cosmetics Pros and Cons

Pros
  • I like by beauty guide
  • I like the product
  • Direct local distributor
  • Its products
  • Products
  • Products as it suits my complexion
Cons
  • Product not as described
  • Customer service
  • Supply and demand
  • Horrible customer service
  • Disregard of customer service
  • Rude staff and appalling customer service

Limelight By Alcone and Mac Cosmetics Most Positive Reviews

Top rated reviews
5

I must admit when I first joined Limelight by alcone it was the first time I had ever been in direct sales. I joined in...

5

I completely agree that the rep/makeup artist at the columbus ga store is horrible. Everyone is helpful but her, shes...

Limelight By Alcone and Mac Cosmetics Most Critical Reviews

Lowest rated reviews
1

Way too expensive for what u get. Can buy same stuff at Walmart

1

I entered Mac's store in Stratford Westfield around 10 mins past 8pm. The store was busy and there were a lot of makeup...

Limelight By Alcone and Mac Cosmetics Latest Reviews

Recent published reviews

I need to cancel my membership and no long be a beauty guide.

Read all 98 reviews

I have a very bad experience. I had purchased a product from MAC KOP and made a payment. Upon payment the salesman in...

Read all 216 reviews

Limelight By Alcone and Mac Cosmetics Products and Services

Most reviewed product and services
  • Limelight By Alcone Foundation (25 reviews)
  • Limelight By Alcone Customer Care (15 reviews)
  • Limelight By Alcone Shipping Service (10 reviews)
  • Mac Cosmetics Customer Care (34 reviews)
  • Mac Cosmetics Foundation (26 reviews)
  • Mac Cosmetics Lipstick (19 reviews)