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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 13 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1917 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human23
  • Poor service15
  • Delivery14
  • Horrible customer service8
  • No contact to customer service7
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Zumiez

Auctions and Internet Stores
  • 2 ISSUES RESOLVED
  • 133 TOTAL REVIEWS
  • $4.2K CLAIMED LOSSES
  • $113 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • I was once a big shopper at zumies now iam not 1
  • Overall setup 1
  • Putred sewar 1
  • Quality products 1
  • Son liked a pair of pants from there 1

Customers don't like

  • Service4
  • Being stalked by the employee2
  • Cashier2
  • Recieving incorrect or missing order twice1
  • Service and lack of honoring the sales1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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