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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 12 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1832 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human23
  • Poor service15
  • Delivery14
  • Horrible customer service14
  • No contact to customer service7
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Yohiba

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $2.5K CLAIMED LOSSES
  • $47 AVERAGE LOSS
1.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • What seemed to be good prices 9
  • Ease of placing order 4
  • Good price 4
  • Price 2
  • I found the desired product 1

Customers don't like

  • Product never shipped27
  • No response to calls15
  • No reponse to messages12
  • Customer service6
  • Lack of response2

Products by Yohiba

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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