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Light In The Box

E-commerce
  • 14 ISSUES RESOLVED
  • 2106 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Wide selection 22
  • Price 19
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • Horrible customer service68
  • No way to contact a human21
  • Poor service15
  • Delivery14
  • No contact to customer service7
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Walmart

Supermarkets and Malls
  • 55 ISSUES RESOLVED
  • 6702 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Prices 33
  • To never shop at walmart again 9
  • Selection 7
  • Location 7
  • Product when it worked 6

Customers don't like

  • Customer service182
  • Service29
  • Management23
  • Lack of stock18
  • Long waits16
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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