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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 11 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1760 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Wide selection 23
  • Price 20
  • Good deals 12
  • Website 7
  • Offers 4

Customers don't like

  • No way to contact a human42
  • Horrible customer service40
  • Delivery38
  • Poor service31
  • Poor customer service11
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UnbeatableSale

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 69 TOTAL REVIEWS
  • $3.9K CLAIMED LOSSES
  • $129 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Amazon made it right 1
  • As bad as it gets 1
  • Ebay mandated refund 1
  • Not good at all 1
  • Quick delivery 1

Customers don't like

  • Misrepresented item and return fee9
  • Deception5
  • Nightmare and i wasnt asleep5
  • Product not same as pictured3
  • False ad2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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