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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 13 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1862 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Turnaround Time
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human23
  • Poor service15
  • Delivery14
  • No contact to customer service7
  • Poor item quality5
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UnbeatableSale

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $4.3K CLAIMED LOSSES
  • $134 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Turnaround Time
  • Amazon made it right 1
  • Ebay mandated refund 1
  • Not good at all 1
  • Quick delivery 1
  • Wqrst in my entire 85 years 1

Customers don't like

  • Nightmare and i wasnt asleep4
  • Deception3
  • Misrepresented item and return fee2
  • Sales1
  • Usi did not reimburse me shipping costs for a defective item1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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