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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 13 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1973 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human24
  • Poor service15
  • Delivery14
  • Horrible customer service9
  • No contact to customer service7
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Tophatter

Auctions and Internet Stores
Has verified representatives
  • 4 ISSUES RESOLVED
  • 1440 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Some products and sellers are legit 10
  • I got some pretty jewelry from some sellers at a good price 5
  • Variety 4
  • Ease of buying 4
  • Bidding 4

Customers don't like

  • This company does not live up to what say that will do5
  • Paying for something and not receiving it4
  • Item not as described4
  • Dont answer emails regarding issues4
  • Cheap merchandise4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Omaha, Nebraska, United States #1334876

Love tophatter on time responsible reliable great great