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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 13 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1838 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human23
  • Poor service15
  • Delivery14
  • Horrible customer service14
  • No contact to customer service7
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Tophatter

Auctions and Internet Stores
Has verified representatives
  • 4 ISSUES RESOLVED
  • 922 TOTAL REVIEWS
  • $8.7K CLAIMED LOSSES
  • $123 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Some products and sellers are legit 9
  • I got some pretty jewelry from some sellers at a good price 3
  • Pretty things 3
  • Service was gine until now 3
  • Variety 3

Customers don't like

  • Item not as described4
  • Cheap merchandise4
  • Dont answer emails regarding issues3
  • Paying for something and not receiving it3
  • Truth about value and contents of item2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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