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Light In The Box

E-commerce
  • 14 ISSUES RESOLVED
  • 2093 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Wide selection 22
  • Price 19
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • Horrible customer service68
  • No way to contact a human21
  • Poor service15
  • Delivery14
  • No contact to customer service7
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Tophatter

E-commerce
Has verified representatives
  • 6 ISSUES RESOLVED
  • 2170 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Some products and sellers are legit 9
  • I got some pretty jewelry from some sellers at a good price 6
  • Wide variety of products 5
  • Service was gine until now 5
  • I dont like 5

Customers don't like

  • Customer service11
  • This company does not live up to what say that will do5
  • Paying for something and not receiving it5
  • Item not as described5
  • Dont answer emails regarding issues5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Omaha, Nebraska, United States #1334876

Love tophatter on time responsible reliable great great