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Light In The Box

E-commerce
  • 14 ISSUES RESOLVED
  • 2093 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Wide selection 22
  • Price 19
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • Horrible customer service68
  • No way to contact a human21
  • Poor service15
  • Delivery14
  • No contact to customer service7
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The Mako Group

E-commerce
  • 0 ISSUES RESOLVED
  • 32 TOTAL REVIEWS
  • $708 CLAIMED LOSSES
  • $79 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Products 1
  • Just awesome no complaints 1

Customers don't like

  • Took too long to ship1
  • No honest customer service at all1
  • Lied to about where my scope is1
  • Havent shipped my order which has been 9 business days1
  • Have not shipped my product in over a month1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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