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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 12 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1783 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Turnaround Time
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human42
  • Horrible customer service40
  • Delivery38
  • Poor service31
  • Poor customer service11
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The Ashton Drake Galleries

Auctions and Internet Stores
Has verified representatives
  • 2 ISSUES RESOLVED
  • 10 COMPANY RESPONSES
  • 155 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $163 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Turnaround Time
  • General appearance 3
  • Quality 2
  • Affordable 1
  • I can afford it 1

Customers don't like

  • Customer service8
  • Delivery wait times5
  • Overall horrible company5
  • No way to call customer service4
  • Poor customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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