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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 13 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1882 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human23
  • Poor service15
  • Delivery14
  • No contact to customer service7
  • Poor item quality5
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The Ashton Drake Galleries

Auctions and Internet Stores
Has verified representatives
  • 2 ISSUES RESOLVED
  • 10 COMPANY RESPONSES
  • 174 TOTAL REVIEWS
  • $5.2K CLAIMED LOSSES
  • $163 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • General appearance 4
  • I can afford it 2
  • Quality 2
  • Affordable 1

Customers don't like

  • Delivery wait times3
  • Delivery3
  • Ordering status2
  • Unable to stop charges2
  • Poor quality2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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