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That Viral Product

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $1.7K CLAIMED LOSSES
  • $76 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
Diversity of Products or Services
  • I am extremely angry at this dishonest company 3
  • Items and prices 2
  • Product picture 1

Customers don't like

  • Not getting my merchandise9
  • Failure to communicate or deliver product9
  • Failure to deliver product and not recieve money back7
  • I am extremely angry at this dishonest company7
  • No one responds4

Products by That Viral Product

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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 12 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1821 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
Diversity of Products or Services
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human42
  • Horrible customer service40
  • Delivery38
  • Poor service31
  • Poor customer service11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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clpoll4
I can only base my opinion on the information on the comparison charts as I have never used the Light in the Box, however, they do not appear to be any more reputable as That Viral Product. One company that I sent e-mails to because i thought they were who I bought from, is Boardwalk Buy. They responded to my e-mails and helped me figure out that I did not buy from them but gave me direction to who I did. Reason I thought I bought from them is that they sell the facial pore cleanser tool so I assumed they had the organizer too.