PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about That Viral Product and Light In The Box as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

That Viral Product
Light In The Box

That Viral Product and Light In The Box Overview

Total reviews
74
3119
Company responses
0
286
Issues resolved
0
19

That Viral Product and Light In The Box Consumer Ratings

Rank
836 out of 3039 in E-commerce category
79 out of 300 in Auctions and Marketplaces category
Delivery Service
728 in category
76 in category
Customer service
454 in category
93 in category
Website
651 in category
90 in category
Price Affordability
602 in category
50 in category

That Viral Product and Light In The Box Rating Details

Delivery Service
1 (37 reviews)
1.5 (877 reviews)
Reviewer's quote

...This is the WORST customer service and company i have ever dealt with, and now, think this is all a scam. Lindsay, Mesa AZ!..

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After making the order, I discovered that I had not checked the faster delivery service and found that there is no way to contact customer service to speak to a live person to make such a change or find out the status of an order. It took more than ten days to pack and ship and then I am supposed...

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Customer service
1.1 (37 reviews)
1.2 (1043 reviews)
Reviewer's quote

99 Customer information Shipping address Cynthia Pollari 9702 93rd Avenue N Maple Grove, Minnesota 55369 United States Billing address Cynthia Pollari 9702 93rd Avenue N Maple Grove, Minnesota 55369 United States Shipping method Standard Shipping Payment method Ending in 1879 — $34. 99...

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...Now i can't get them to contact me for a return and full refund I keep trying to get customer service to respond. The shirt is supposed to be a mens 3X, but it won't fit a 3rd. Grader..

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Website
1.3 (29 reviews)
1.9 (921 reviews)
Reviewer's quote

...Very corrupt website..

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...I TRIED TO SUBMIT A TICKET ON YOUR WEBSITE, TICKET SUBMIT IS NOT WORKING..

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Price Affordability
1.8 (27 reviews)
2.5 (698 reviews)
Reviewer's quote

I bought something from them but I didn’t receive it. They are liers, they don’t respond to any email. I would love to see them all in jail.

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...Price 39. 36. Had trouble ordering with password...

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That Viral Product and Light In The Box Pros and Cons

Pros
  • I am extremely angry at this dishonest company
  • Items and prices
  • Product picture
  • Wide selection
  • Price
  • Good deals
Cons
  • Not getting my merchandise
  • I am extremely angry at this dishonest company
  • Failure to communicate or deliver product
  • Horrible customer service
  • No way to contact a human
  • Poor service

That Viral Product and Light In The Box Most Positive Reviews

Top rated reviews
3.4

I saw an advert for That Viral Product on Facebook and linked to their website. On 10th November I ordered Crazy Nails...

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5

Shipping time for my dancing shoes was supposed to be 6-8 business days. The order was placed 10/05 ~ with 8 days...

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3.3

I ordered 2 x makeup boxes for xmas ..they have taken payment ..didnt come ...sent email no response

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5

I ordered 3 jackets for Halloween for me and my friends. The company website stated that it would be 1-2 days...

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That Viral Product and Light In The Box Most Critical Reviews

Lowest rated reviews
1

AVOID! I bought something from them a month ago and still haven't received it. Sent 3 emails with no response. I don't...

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1

I ordered a couple of coats and a few scars, for a very good price ($114). They had this special deal where you get "fre...

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1

I ordered about a month, and I have also sent emails. I found a contact us form on their website. I guess we all have...

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1

All of the website "Help" screenshots are from a site prior design and do not match the site's current design. They tell...

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That Viral Product and Light In The Box Latest Reviews

Recent published reviews
No votes

Ordered 1 magnetic liner & lashes.charged $30.90
Then was charged again.
Then was offered $13 price for xtra pairs.so orde...

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1

I placed an order and have yet to receive my item, also there is no way for me to look up my order since the website...

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1

I have tried contacting them at least 15 times already, They respond and tell you that they will get back to you, That...

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1

The wrong color and the wig is not new. Doesn't look like the wig i order.

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That Viral Product and Light In The Box Products and Services

Most reviewed product and services
  • That Viral Product Shipping Service (54 reviews)
  • Light In The Box Shipping Service (611 reviews)
  • Light In The Box Customer Care (204 reviews)
  • Light In The Box Account (79 reviews)