PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about That Viral Product and Light In The Box as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Light In The Box
Has Verified Representatives
2.2
That Viral Product
Light In The Box

That Viral Product and Light In The Box Overview

Total reviews 74 12357
Company responses 0 3226
Issues resolved 0 214

That Viral Product and Light In The Box Consumer Ratings

Rank
1141 out of 3737 in E-commerce category
89 out of 676 in Auctions and Marketplaces category
Customer service
802 in category
184 in category
Delivery Service
1252 in category
159 in category
Website
946 in category
168 in category
Price Affordability
901 in category
98 in category

That Viral Product and Light In The Box Rating Details

Customer service
1.1
(37 reviews)
1.3
(3769 reviews)
Reviewer's quote

...This is the WORST customer service and company i have ever dealt with, and now, think this is all a scam. Lindsay, Mesa AZ!..

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...website and instead of using my updated address the site chose the old on consequently my paid for merchandise went to a city in another state and the customer service will not refund or resend my merchandise their website uses a statement that they are part pf the NY stock exchange Ltd. so it makes a...

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Delivery Service
1
(36 reviews)
1.6
(3280 reviews)
Reviewer's quote

No delivery on makeup organizer, They absolutely make sure they have no contact with customer..

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And finally, DELIVERY SERVICE - did not communicate beforehand when the delivery will be WARRANTY - what is this term for when the customer pays but has no guarantee that he will receive the goods, that they are of good quality INVOICING PRACTICES - Not all costs for an order are transparent...

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Website
1.3
(29 reviews)
1.8
(3248 reviews)
Reviewer's quote

...Very corrupt website..

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I will never use this website again nobody to talk to and nobody gives a *** now I will call my credit card company and have them deal with you because I am not gonna pay this bill on my credit card and theyre not gonna like to hear that all I want is my product that I paid for and the extra...

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Price Affordability
1.8
(27 reviews)
2.5
(2785 reviews)
Reviewer's quote

I bought something from them but I didnโ€™t receive it. They are liers, they donโ€™t respond to any email. I would love to see them all in jail.

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Wow what a great company!! Impressive merchandise at reasonable price how can they operate if not at a loss. Problem is it's all china sized stuff too small for me. So iv given up on an exchange it would cost more to ship the back than worth it...

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That Viral Product and Light In The Box Pros and Cons

Pros
  • I am extremely angry at this dishonest company
  • Items and prices
  • Product picture
  • No pros
  • Price
  • Wide selection
Cons
  • Not getting my merchandise
  • I am extremely angry at this dishonest company
  • Failure to communicate or deliver product
  • Horrible customer service
  • No customer service
  • No way to contact a human

That Viral Product and Light In The Box Most Positive Reviews

Top rated reviews
3.4

I saw an advert for That Viral Product on Facebook and linked to their website. On 10th November I ordered Crazy Nails...

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5

REAL SCAMMERS, I've ordered from them for $405. First they claim 24 hours delivery & "free shipping" but then I had...

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3.3

I ordered 2 x makeup boxes for xmas ..they have taken payment ..didnt come ...sent email no response

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5

Shipping time for my dancing shoes was supposed to be 6-8 business days. The order was placed 10/05 ~ with 8 days...

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That Viral Product and Light In The Box Most Critical Reviews

Lowest rated reviews
1

I have tried contacting them at least 15 times already, They respond and tell you that they will get back to you, That...

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1

This company is dishonest and will not listen to customers. I have been trying to get my money back and they refuse...

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1

I ordered a makeup orangizer from that viral product and they received their money I however have not received the...

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1

I need to return two dresses but they will not cooperate and send a return label. The dresses do not fit and are poor...

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That Viral Product and Light In The Box Latest Reviews

Recent published reviews
No votes

Ordered 1 magnetic liner & lashes.charged $30.90
Then was charged again.
Then was offered $13 price for xtra pairs.so orde...

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No votes

Please reassure me that I will receive my goods as money has been taken from my account. Incorrect email is...

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No votes

I ordered ONE pair of earbuds last night and just checked my bank account and they have charged my account over $300.00...

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3.4

I am very disappointed in some of your political party shirts. I am a American Veteran and believe in free choice and de...

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