PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Light In The Box and That Viral Product as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Light In The Box
That Viral Product

Light In The Box and That Viral Product Overview

Total reviews
2516
74
Company responses
286
0
Issues resolved
17
0

Light In The Box was first mentioned on PissedConsumer on Feb 16, 2009 and since then this brand received 2516 reviews. It is 2442 reviews more than That Viral Product received since Dec 6, 2016.

Light In The Box and That Viral Product Consumer Ratings

Rank
79 out of 475 in Auctions and Marketplaces category
766 out of 4576 in E-commerce category
Customer service
85 in category
418 in category
Website
89 in category
607 in category
Delivery Service
66 in category
664 in category

Light In The Box and That Viral Product Rating Details

Customer service
1.2 (889 reviews)
1.1 (37 reviews)
Reviewer's quote

Customer service told me to open a case if I don't have it by Dec 17th (even though I told them I needed before and choose shipping method accordingly). Yep, they told me to wait 20 business days after the 8 days it already took to ship. Latest reply from Customer care says "most of the packgaes...

Lu

99 Customer information Shipping address Cynthia Pollari 9702 93rd Avenue N Maple Grove, Minnesota 55369 United States Billing address Cynthia Pollari 9702 93rd Avenue N Maple Grove, Minnesota 55369 United States Shipping method Standard Shipping Payment method Ending in 1879 — $34. 99...

Rise
Website
1.9 (788 reviews)
1.3 (29 reviews)
Reviewer's quote

...Your website says I have no order placed but here's the order # 34768965 please let me know what's going on..

Jamell

...Very corrupt website..

PissedConsumer1251428
Delivery Service
1.5 (736 reviews)
1 (37 reviews)
Reviewer's quote

...No notification received of package delivery. Very frustrating. L du plessis :angry:..

Laurent C

I order 2 of the makeup organizers in November for Christmas presents. Did not receive them and numerous emails sent were never replied too. Can't get in touch with the company or speak to anyone about this.

Khalea

Light In The Box and That Viral Product Pros and Cons

Pros
  • Wide selection
  • Price
  • Good deals
  • I am extremely angry at this dishonest company
  • Items and prices
  • Product picture
Cons
  • Horrible customer service
  • No way to contact a human
  • Poor service
  • Not getting my merchandise
  • I am extremely angry at this dishonest company
  • Failure to communicate or deliver product

Light In The Box and That Viral Product Most Positive Reviews

Top rated reviews
5

Shipping time for my dancing shoes was supposed to be 6-8 business days. The order was placed 10/05 ~ with 8 days...

3.4

I saw an advert for That Viral Product on Facebook and linked to their website. On 10th November I ordered Crazy Nails...

Light In The Box and That Viral Product Most Critical Reviews

Lowest rated reviews
1

I ordered a couple of coats and a few scars, for a very good price ($114). They had this special deal where you get "fre...

1

AVOID! I bought something from them a month ago and still haven't received it. Sent 3 emails with no response. I don't...

Light In The Box and That Viral Product Latest Reviews

Recent published reviews

zuiver polyester brol, kleuren kloppen niet, maten kloppen niet. zuivere oplichting.

Read all 2516 reviews

Ordered 1 magnetic liner & lashes.charged $30.90
Then was charged again.
Then was offered $13 price for xtra pairs.so orde...

Read all 74 reviews

Light In The Box and That Viral Product Products and Services

Most reviewed product and services
  • Light In The Box Shipping Service (416 reviews)
  • Light In The Box Customer Care (171 reviews)
  • Light In The Box Account (78 reviews)
  • That Viral Product Shipping Service (54 reviews)