PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about TeeChip and Light In The Box as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

TeeChip
Light In The Box

TeeChip and Light In The Box Overview

Total reviews 3063 3474
Company responses 408 286
Issues resolved 25 24

TeeChip and Light In The Box Consumer Ratings

Rank
32 out of 190 in Printing category
102 out of 318 in Auctions and Marketplaces category
Customer service
23 in category
105 in category
Product or Service Quality
24 in category
83 in category
Turnaround Time
21 in category
82 in category
Website
31 in category
101 in category

TeeChip and Light In The Box Rating Details

Customer service
1.2 (1350 reviews)
1.2 (1169 reviews)
Reviewer's quote

...You can't talk to customer service. They sent me a confirmation email that another mask was being shipped to me, I don't want another over priced *** mask. i want my money back..

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No ability to contact live customer service? Looks like a scam website..

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Product or Service Quality
1.5 (1124 reviews)
1.6 (914 reviews)
Reviewer's quote

Multiple MULTIPLE attempts to call and BUSY BUSY BUSY -/then I finally got answering service w just two options given that did not address my need and it would not advance my call AND MY ORDER number is NO WHERE to be found because they did not send an invoice with my order of 3 masks, which are...

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Customer service has poor English fluency..

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Turnaround Time
1.3 (1122 reviews)
1.3 (828 reviews)
Reviewer's quote

...This time I checked the status, it is being printed, so I can't cancel order now, but it will take another 14 to 21 days to ship it. I tried their other number 888-476-9250 but the connection just drops. Now I did see one of the address is 211 Pennsylvania St...

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...It was shipped on time, but the zipper was put in BACKWARD and she can't even try it on. Everytime I try to print off a return ticket, it says I have NO orders. This company is fraudulent as far as I'm concerned...

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Website
1.5 (1076 reviews)
1.8 (1038 reviews)
Reviewer's quote

...No one answers the phone and if you press 2 to cancel or modify your order it will tell you to go to the website, where there is nothing you can do..

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...I have not received any confirmation on my order nor is anything showing up in my orders on the website. But this money has been paid to your website. It's like no order was placed but my money was taken...

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TeeChip and Light In The Box Pros and Cons

Pros
  • Nice design idea
  • Tee shirt idea
  • Tried to call nobody answered the phone in cs
  • Wide selection
  • Price
  • Good deals
Cons
  • Customer service
  • Did not receive my order
  • No communication
  • Horrible customer service
  • No way to contact a human
  • Poor service

TeeChip and Light In The Box Most Positive Reviews

Top rated reviews
5

I'm now very disappointed in the service I have received from Teechip!
I made an order, I was really excited, it came re...

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5

Shipping time for my dancing shoes was supposed to be 6-8 business days. The order was placed 10/05 ~ with 8 days...

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5

I ordered foo fighters tee shirt with the shape of Illinois have not received the shirt.but they have the money.

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5

I ordered 3 jackets for Halloween for me and my friends. The company website stated that it would be 1-2 days...

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TeeChip and Light In The Box Most Critical Reviews

Lowest rated reviews
1

TeeChip, and others like it (such as TeeFury), appear on one's Facebook wall, to sell t-shirts and other custom merchand...

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1

I ordered a couple of coats and a few scars, for a very good price ($114). They had this special deal where you get "fre...

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1

I ordered my T-shirt from a facebook ad on April 22, three weeks later my order hasn't shipped. Status says the "campaig...

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1

All of the website "Help" screenshots are from a site prior design and do not match the site's current design. They tell...

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TeeChip and Light In The Box Latest Reviews

Recent published reviews
2.6

I tried contacting TEE Chips online and they stated they had no record of my transaction. When attempting to contact...

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1

I am writing this message as I am appalled by the customer service and the return policy of this company I ordered some...

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1

To pay what I paid for a canvas tote you would take to the grocery store to put groceries in. Very disappointed,...

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No votes

Hi. Ive still not recieved my two orders from you yet.
Colour changing peacock led
Colour changing owl led.
I am also quite...

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TeeChip and Light In The Box Products and Services

Most reviewed product and services
  • Teechip Shipping Service (583 reviews)
  • Teechip T-shirt (447 reviews)
  • Teechip Hoodie (223 reviews)
  • Light In The Box Shipping Service (649 reviews)
  • Light In The Box Customer Care (225 reviews)
  • Light In The Box Account (82 reviews)