PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Light In The Box and TeeChip as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Light In The Box
TeeChip

Light In The Box and TeeChip Overview

Total reviews
3138
2976
Company responses
286
408
Issues resolved
19
24

Light In The Box and TeeChip Consumer Ratings

Rank
78 out of 300 in Auctions and Marketplaces category
26 out of 178 in Printing category
Customer service
97 in category
24 in category
Website
93 in category
28 in category
Product or Service Quality
75 in category
23 in category
Diversity of Products or Services
81 in category
24 in category

Light In The Box and TeeChip Rating Details

Customer service
1.2 (1048 reviews)
1.2 (1296 reviews)
Reviewer's quote

never received order placed 4/12/2020 spoke to customer service said delay due to china worker..

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Cannot get in contact with customer service..

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Website
1.9 (926 reviews)
1.5 (1026 reviews)
Reviewer's quote

I ordered a light from this company over a month ago. I was charged and got all the usual email clarification but no delivery details and I never received my light!When I logged back into my account it was as if I never ordered anything in the first place and there is no contact information for the...

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...When I go to their website and fill in my order # and email, it says order # correct but no such email. Called all 3 customer svs. phone numbers,833...

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Product or Service Quality
1.7 (834 reviews)
1.5 (1084 reviews)
Reviewer's quote

...No way to track item either, and having difficulties finding customer service email or phone number that isn't long distance..

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...Customer Service is non-existant with this company. Would never order from them again..

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Diversity of Products or Services
2.1 (772 reviews)
1.7 (935 reviews)
Reviewer's quote

...I feel it is a crime to rip people off for products they pay for to help keep them from catching a virus that could kill them..

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Ordered products 18th April. Paid in full . No confirmation email...

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Light In The Box and TeeChip Pros and Cons

Pros
  • Wide selection
  • Price
  • Good deals
  • Nice design idea
  • Tried to call nobody answered the phone in cs
  • Tee shirt idea
Cons
  • Horrible customer service
  • No way to contact a human
  • Poor service
  • Customer service
  • Did not receive my order
  • No communication

Light In The Box and TeeChip Most Positive Reviews

Top rated reviews
5

Shipping time for my dancing shoes was supposed to be 6-8 business days. The order was placed 10/05 ~ with 8 days...

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5

I'm now very disappointed in the service I have received from Teechip!
I made an order, I was really excited, it came re...

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5

I ordered 3 jackets for Halloween for me and my friends. The company website stated that it would be 1-2 days...

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5

I ordered foo fighters tee shirt with the shape of Illinois have not received the shirt.but they have the money.

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Light In The Box and TeeChip Most Critical Reviews

Lowest rated reviews
1

I ordered a couple of coats and a few scars, for a very good price ($114). They had this special deal where you get "fre...

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1

TeeChip, and others like it (such as TeeFury), appear on one's Facebook wall, to sell t-shirts and other custom merchand...

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1

All of the website "Help" screenshots are from a site prior design and do not match the site's current design. They tell...

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1

I ordered my T-shirt from a facebook ad on April 22, three weeks later my order hasn't shipped. Status says the "campaig...

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Light In The Box and TeeChip Latest Reviews

Recent published reviews
No votes

No response at all at present.

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1.8

No answer when I called you

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No votes

I have ordered a hammock at 11 of May and never got it my order no#37325829, just want to know whether its been shipped...

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1

No answer on the phone

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Light In The Box and TeeChip Products and Services

Most reviewed product and services
  • Light In The Box Shipping Service (611 reviews)
  • Light In The Box Customer Care (204 reviews)
  • Light In The Box Account (79 reviews)
  • Teechip Shipping Service (537 reviews)
  • Teechip T-shirt (432 reviews)
  • Teechip Hoodie (222 reviews)