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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 11 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1765 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Offers 5

Customers don't like

  • No way to contact a human40
  • Horrible customer service38
  • Delivery35
  • Poor service30
  • Poor item quality10
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Teechip

Auctions and Internet Stores
Has verified representatives
  • 15 ISSUES RESOLVED
  • 202 COMPANY RESPONSES
  • 1611 TOTAL REVIEWS
  • $58.2K CLAIMED LOSSES
  • $119 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Nice design idea 13
  • Tee shirt idea 9
  • Tried to call nobody answered the phone in cs 7
  • Tshirt idea was good 7
  • Item design 6

Customers don't like

  • No communication25
  • Took my money20
  • Customer service19
  • No communication and no delivery18
  • No delivery18
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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