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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 13 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1938 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human23
  • Poor service15
  • Delivery14
  • Horrible customer service9
  • No contact to customer service7
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Target

Supermarkets and Malls
  • 22 ISSUES RESOLVED
  • 2182 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $344 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Merchandise 9
  • Prices 6
  • Will never buy from you again 3
  • Variety 3
  • Treated me terribly 3

Customers don't like

  • Customer service16
  • Rude employees8
  • Customer service sucks5
  • Management4
  • Disrespecting customers4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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