PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Spurst and Light In The Box as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Spurst
Light In The Box

Spurst and Light In The Box Overview

Total reviews
33
3338
Company responses
0
286
Issues resolved
0
21

Spurst and Light In The Box Consumer Ratings

Rank
2155 out of 3050 in E-commerce category
93 out of 306 in Auctions and Marketplaces category
Customer service
No votes
101 in category
Website
No votes
94 in category
Delivery Service
No votes
81 in category
Exchange, Refund and Cancellation Policy
No votes
84 in category

Spurst and Light In The Box Rating Details

Customer service
No votes
1.2 (1120 reviews)
Reviewer's quote

No items

I ordered a red cycling jersey they shipped a white jersey over 3 months ago I sent over 4 complaints to the customer service dept. To no avail . Now we are going into 4 months what is so difficult to review my order and realize that I never ordered a white jersey...

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Website
No votes
1.9 (984 reviews)
Reviewer's quote

No items

...The customer service is only an automatic preset question response on their website..

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Delivery Service
No votes
1.4 (941 reviews)
Reviewer's quote

No items

After making the order, I discovered that I had not checked the faster delivery service and found that there is no way to contact customer service to speak to a live person to make such a change or find out the status of an order. It took more than ten days to pack and ship and then I am supposed...

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Exchange, Refund and Cancellation Policy
No votes
1.2 (904 reviews)
Reviewer's quote

No items

...It's a battle to get refund as well. How is this place still in business. Wait they are stealing from everyone, so I see why..

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Spurst and Light In The Box Pros and Cons

Pros
No votes
  • Wide selection
  • Price
  • Good deals
Cons
No votes
  • Horrible customer service
  • No way to contact a human
  • Poor service

Spurst and Light In The Box Most Positive Reviews

Top rated reviews
No votes
5

Shipping time for my dancing shoes was supposed to be 6-8 business days. The order was placed 10/05 ~ with 8 days...

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No votes
5

I ordered 3 jackets for Halloween for me and my friends. The company website stated that it would be 1-2 days...

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Spurst and Light In The Box Most Critical Reviews

Lowest rated reviews
No votes
1

I ordered a couple of coats and a few scars, for a very good price ($114). They had this special deal where you get "fre...

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No votes
1

All of the website "Help" screenshots are from a site prior design and do not match the site's current design. They tell...

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Spurst and Light In The Box Latest Reviews

Recent published reviews
No votes
2.3

I ordered a red cycling jersey they shipped a white jersey over 3 months ago I sent over 4 complaints to the customer...

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No votes
No votes

I wanted to use my credit towards another purchase please.

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Spurst and Light In The Box Products and Services

Most reviewed product and services
No votes
  • Light In The Box Shipping Service (627 reviews)
  • Light In The Box Customer Care (212 reviews)
  • Light In The Box Account (79 reviews)