PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Signals and Light In The Box as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Signals
Light In The Box

Signals and Light In The Box Overview

Total reviews
124
3431
Company responses
0
286
Issues resolved
0
22

Signals and Light In The Box Consumer Ratings

Rank
527 out of 3080 in E-commerce category
95 out of 313 in Auctions and Marketplaces category
Customer service
293 in category
100 in category
Website
395 in category
95 in category
Exchange, Refund and Cancellation Policy
294 in category
82 in category
Price Affordability
482 in category
54 in category

Signals and Light In The Box Rating Details

Customer service
1.5 (53 reviews)
1.2 (1149 reviews)
Reviewer's quote

...I called customer service, she told me it was a 7 day trial. I told her I was looking at the website now and looking right at the 30 day offer. She said she was canceling my membership and refunding the money...

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...I am not at all happy with your customer service and no one has resolved my problem yet! The pending transaction got approved 3 days ago for the transaction 2007081738369158. So my request is REFUND my money of that fake order ID!!!! ASAP..

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Website
2.2 (45 reviews)
1.8 (1014 reviews)
Reviewer's quote

...When the agent totaled up my purchases they did NOT INCLUDE the discounts showed on the website. I was told the discounts only apply through catalog sales. To me that is a case of false advertising as the sale price should not be included on the web site if they were not going to honor them...

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No one know where is it dont buy from this website If your company is aware that using regular post air mail is not safe and packages are getting lost, it should avoid this option and ask people to use other ways of shipping. Once again your company ignore my question and I kindly ask you to...

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Exchange, Refund and Cancellation Policy
1.5 (45 reviews)
1.2 (929 reviews)
Reviewer's quote

...I NEVER received a refund of the $14. 95 charge. I was sent--get this--a rebate check of $1...

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...I cannot get any way to return and get a refund..

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Price Affordability
2.1 (40 reviews)
2.5 (768 reviews)
Reviewer's quote

...Definitely not worth the exorbitant price. The mini musical instrument pin (a saxophone) was nicely detailed but with a cheap tie-tack back instead of a regular pin back it is top heavy and keeps turning upside-down. I have to add a small safety pin from the back to keep it in place...

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...Then found out I had a 75% of purchase price import tax to pay at the post office to collect the product! No response from company about why there would be a tax to pay!..

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Signals and Light In The Box Pros and Cons

Pros
  • Products
  • Unique products
  • Product was fine
  • Wide selection
  • Price
  • Good deals
Cons
  • Customer service
  • Monthly membership fee charged without knowledge
  • Poor communication
  • Horrible customer service
  • No way to contact a human
  • Poor service

Signals and Light In The Box Most Positive Reviews

Top rated reviews
4.6

Signals re-mailed item. great emails..great serevice..no charge

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5

Shipping time for my dancing shoes was supposed to be 6-8 business days. The order was placed 10/05 ~ with 8 days...

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4.5

I ordered monogrammed hoodies for my sister and daughter as Christmas presents...to be sent but asked both not to open...

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5

I ordered 3 jackets for Halloween for me and my friends. The company website stated that it would be 1-2 days...

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Signals and Light In The Box Most Critical Reviews

Lowest rated reviews
1

Signals is a company that I will never do buisness with or recomend to anybody. They keep sending there unwanted...

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1

I ordered a couple of coats and a few scars, for a very good price ($114). They had this special deal where you get "fre...

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1

I placed an oder with Signals, someone named Carlos. He was really determined to do a hard sell and talked and talked...

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1

All of the website "Help" screenshots are from a site prior design and do not match the site's current design. They tell...

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Signals and Light In The Box Latest Reviews

Recent published reviews
No votes

Signals I order an item from them and ever since that time I have been charged $14.95 per month for nothing, when...

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No votes

Guten Tag ich kann nicht meine richtige anklicken dort steht nichts
ich muss doppelte ware zurücksenden
bitte senden sie...

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1

I ordered one thing never saw anything about VIP and have been paying 14.95 each month now for 6 mos. Dont do business!!

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No votes

Guten Tag ich kann nicht meine Bestellung anklicken dort steht nichts
Ich muss doppelte ware zurücksenden
Bitte senden sie...

Read full review

Signals and Light In The Box Products and Services

Most reviewed product and services
  • Signals Shipping Service (19 reviews)
  • Signals Vip Membership (14 reviews)
  • Signals Customer Care (13 reviews)
  • Light In The Box Shipping Service (637 reviews)
  • Light In The Box Customer Care (214 reviews)
  • Light In The Box Account (81 reviews)