PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Signals and Light In The Box as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Light In The Box

Signals and Light In The Box Overview

Total reviews
Company responses
Issues resolved

Light In The Box was first mentioned on PissedConsumer on Feb 16, 2009 and since then this brand received 2492 reviews. It is 2386 reviews more than Signals received since Dec 9, 2010.

Signals and Light In The Box Consumer Ratings

468 out of 4568 in E-commerce category
78 out of 469 in Auctions and Marketplaces category
Customer service
278 in category
86 in category
Exchange, Refund and Cancellation Policy
286 in category
70 in category
342 in category
89 in category

Signals and Light In The Box Rating Details

Customer service
1.5 (44 reviews)
1.2 (882 reviews)
Reviewer's quote

...My Supervisor, Hillary, hung up on me ! VERY BAD CUSTOMER NOT SERVICE! Sadly - I loved Signals catalog before this. They made a very poor choice with this VIP trick. Stay away!..

Margie M

..."Please" Respond to Customer. My Order# 1910201034365697. My Item# 06649090: Want to return...

Tarisa S
Exchange, Refund and Cancellation Policy
1.4 (38 reviews)
1.2 (720 reviews)
Reviewer's quote

I also bought something from Signals recently and was somehow tricked into "joining" their VIP program that costs almost $15 per month. I always say no to that kind of nonsense, but they got me anyway. I saw an email about the thing, but my 30-day opt-out period was over by the time I called them....

Anne S

I have asked to return a computer because it was not as advertised. Power source was not American standard. They decided to send me a plug which sparked and I asked to return it. Then they sent the same plug again, and the same thing happened. Then I asked to return the unit again, but now they say...

2.3 (36 reviews)
1.9 (783 reviews)
Reviewer's quote

...Signals said the charge is blazing on their website. Why would anyone sign up to be charged $14. 95 for an on-line catalogue? I sent this thread to the BBB for them to see that many other have been charged for this ridiculous nonsense...


II created an account on the website by mistake, and start getting spam floods. Theres no way to contact them through the site, and the unsubscribe option does not work. The site is almost illegal, since it doesnt allow customers to change their info or delete the account..


Signals and Light In The Box Pros and Cons

  • Products
  • Unusual products
  • Their catalog
  • Wide selection
  • Price
  • Good deals
  • Customer service
  • Poor communication
  • Fraudulent practice of charging for services without warning
  • Horrible customer service
  • No way to contact a human
  • Poor service

Signals and Light In The Box Most Positive Reviews

Top rated reviews

Signals re-mailed item. great emails..great serevice..no charge


Shipping time for my dancing shoes was supposed to be 6-8 business days. The order was placed 10/05 ~ with 8 days...

Signals and Light In The Box Most Critical Reviews

Lowest rated reviews

Signals is a company that I will never do buisness with or recomend to anybody. They keep sending there unwanted...


I ordered a couple of coats and a few scars, for a very good price ($114). They had this special deal where you get "fre...

Signals and Light In The Box Latest Reviews

Recent published reviews

I placed an online order in November 2019. An offer for free shipping came up and I opted for it. The process for...

Read all 106 reviews

I have ordered 2 gifts for my son for Christmas. The money has been taken from my account but I have not received the...

Read all 2492 reviews

Signals and Light In The Box Products and Services

Most reviewed product and services
  • Signals Shipping Service (18 reviews)
  • Signals Vip Membership (13 reviews)
  • Signals Customer Care (13 reviews)
  • Light In The Box Shipping Service (412 reviews)
  • Light In The Box Customer Care (166 reviews)
  • Light In The Box Account (78 reviews)