PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Light In The Box and Shindigz as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Light In The Box
Shindigz

Light In The Box and Shindigz Overview

Total reviews
3422
12
Company responses
286
0
Issues resolved
22
0

Light In The Box and Shindigz Consumer Ratings

Rank
95 out of 313 in Auctions and Marketplaces category
11 out of 126 in Party Supplies category
Customer service
107 in category
8 in category
Website
100 in category
7 in category
Delivery Service
85 in category
8 in category
Exchange, Refund and Cancellation Policy
89 in category
7 in category

Light In The Box and Shindigz Rating Details

Customer service
1.2 (1144 reviews)
1.5 (4 reviews)
Reviewer's quote

...I am not at all happy with your customer service and no one has resolved my problem yet! The pending transaction got approved 3 days ago for the transaction 2007081738369158. So my request is REFUND my money of that fake order ID!!!! ASAP..

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I need to talk to the customer services..

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Website
1.8 (1009 reviews)
2.5 (4 reviews)
Reviewer's quote

...Can't find any website ( a strange message comes up about pissed customers) and you ae to phone China. Don't buy anything from here ..

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I ordered a glowing skeleton for Halloween from shindigz. When it arrived still in the plastic bag I noticed a dried brown substance all over the front of it. I cleaned this off, assembled it then realized this thing would not glow in the dark.It was just simply a white plastic. I placed it outside...

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Delivery Service
1.4 (959 reviews)
1.3 (3 reviews)
Reviewer's quote

After making the order, I discovered that I had not checked the faster delivery service and found that there is no way to contact customer service to speak to a live person to make such a change or find out the status of an order. It took more than ten days to pack and ship and then I am supposed...

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Was led to believe I was buying an actual food cart " with umbrella" & now in returning it,. & I expect my money back""

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Exchange, Refund and Cancellation Policy
1.2 (925 reviews)
1.3 (3 reviews)
Reviewer's quote

...I cannot get any way to return and get a refund..

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I ordered personalized Key Tags from this company. In the proof/preview the print was gorgeous. Bright and beautiful. What I received was a hot piece of horrid trash! How could they even approve this? Like what company confidently pushes out orders of this quality? You couldn't even read the...

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Light In The Box and Shindigz Pros and Cons

Pros
  • Wide selection
  • Price
  • Good deals
No votes
Cons
  • Horrible customer service
  • No way to contact a human
  • Poor service
  • Product quality
  • Poor product quality

Light In The Box and Shindigz Most Positive Reviews

Top rated reviews
5

Shipping time for my dancing shoes was supposed to be 6-8 business days. The order was placed 10/05 ~ with 8 days...

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No votes
5

I ordered 3 jackets for Halloween for me and my friends. The company website stated that it would be 1-2 days...

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No votes

Light In The Box and Shindigz Most Critical Reviews

Lowest rated reviews
1

I ordered a couple of coats and a few scars, for a very good price ($114). They had this special deal where you get "fre...

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1

Was led to believe I was buying an actual food cart " with umbrella" & now in returning it,. & I expect my money back""

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1

All of the website "Help" screenshots are from a site prior design and do not match the site's current design. They tell...

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1

I just bought masquerade Ilesscthsnn24 he I wanted the kit none of the 3 girls l talked to could help me I ask to talk...

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Light In The Box and Shindigz Latest Reviews

Recent published reviews
1

Return order want my money back

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1.8

I ordered a glowing skeleton for Halloween from shindigz. When it arrived still in the plastic bag I noticed a dried bro...

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1

I need to return yes a order

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No votes

So far nothing no service available

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Light In The Box and Shindigz Products and Services

Most reviewed product and services
  • Light In The Box Shipping Service (636 reviews)
  • Light In The Box Customer Care (213 reviews)
  • Light In The Box Account (81 reviews)