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Light In The Box

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 2062 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Wide selection 22
  • Price 19
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • Horrible customer service68
  • No way to contact a human20
  • Poor service15
  • Delivery14
  • No contact to customer service7
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Rosegal

Footwear and Clothing
  • 11 ISSUES RESOLVED
  • 1527 TOTAL REVIEWS
  • $40.7K CLAIMED LOSSES
  • $104 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Affordable pricing 21
  • Website 9
  • Pictures 6
  • Excellent price 6
  • Service 5

Customers don't like

  • Useless customer service15
  • Quality was awful11
  • Sizing7
  • Horrible customer service6
  • Ridiculous sizing5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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