Light In The Box vs Rosegal

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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 10 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1699 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Offers 5

Customers don't like

  • No way to contact a human42
  • Horrible customer service40
  • Delivery38
  • Poor service31
  • Poor item quality10

Products by Light In The Box

No items

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Rosegal

Footwear and Clothing
  • 7 ISSUES RESOLVED
  • 1078 TOTAL REVIEWS
  • $28.2K CLAIMED LOSSES
  • $85 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Ability to trick me into buying junk with nice photos 14
  • Ability to trick me with pictures 13
  • That i will never have to order from them again 9
  • Price 8
  • Website 7

Customers don't like

  • Customer service26
  • Poor customer service14
  • Useless customer service13
  • Quality12
  • Quality was awful11

Products by Rosegal

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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