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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 13 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1975 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human24
  • Poor service15
  • Delivery14
  • Horrible customer service9
  • No contact to customer service7
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Quibids

Auctions and Internet Stores
  • 3 ISSUES RESOLVED
  • 484 TOTAL REVIEWS
  • $46.1K CLAIMED LOSSES
  • $271 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Idea of online bids 5
  • Tv ad 2
  • Restarting the time to run up the bid 1
  • Obviously 1
  • Idea of it 1

Customers don't like

  • Unknown charge4
  • Requests for information3
  • Not clear advertisement3
  • Inability to make a fast contact with the business3
  • Hidden charges3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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