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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 13 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1973 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human24
  • Poor service15
  • Delivery14
  • Horrible customer service9
  • No contact to customer service7
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Pyramid Collection

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $6.6K CLAIMED LOSSES
  • $129 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Unique clothing and accessories 10
  • Unique clothing 4
  • Unique clothes 4
  • Clothing styles offered 4
  • Unique items for costumes 2

Customers don't like

  • Terrible customer service4
  • Can you give less than 1 star4
  • Prices were a little high3
  • Shoddy merchandise2
  • Shipping issue2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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