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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 11 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1760 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Wide selection 23
  • Price 20
  • Good deals 12
  • Website 7
  • Offers 4

Customers don't like

  • No way to contact a human42
  • Horrible customer service40
  • Delivery38
  • Poor service31
  • Poor customer service11
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Poshmark

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 409 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Diversity of products 5
  • Deals on poshmark 5
  • How easy it was to sell 4
  • Social aspects 4
  • How easy it was to shop 4

Customers don't like

  • Customer service16
  • Nasty seller8
  • Unable to contact customer service8
  • Scamming6
  • Resolve5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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